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Sasolburg: Junior Field Support Engineer

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Job Description

About the Role

We are seeking a skilled and proactive Field Support Engineer with hands-on experience in desktop, laptop, and network support within a service delivery environment.

Key Responsibilities

  • Repairing, troubleshooting, and installing hardware/software of new/faulty laptops and desktops.
  • Replacing or installing new desktop and laptops.
  • Windows OS software installation, support, and troubleshooting including 3rd party applications.
  • Supporting Sasol Applications on Android and iOS devices.
  • Managing all open tickets within defined Service Level Agreements (SLAs).
  • Reaching efficiency targets.

Requirements

  • 2 years practical experience in-service delivery; desktop/laptop support; and Active Directory network and desktop support experience.

Qualifications

Grade 12 A N

Soft skills certificates

ITIL Foundation V3

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.



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How to Apply

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