Menu Close

Somerset West: Client Service Manager posted by Helderberg Personnel

Advertisement



Job Description

About the Role

We are seeking a highly skilled Client Service Manager to join our team at Helderberg Personnel in Somerset West. As a key member of our customer service department, you will be responsible for managing after-sales services, tracking performance KPIs, and ensuring seamless customer experiences.

Key Responsibilities

  • Manage customer after-sales services
  • Define and track performance KPIs for the team
  • Administer and approve overtime on a weekly basis
  • Keep track of recalls by technicians, customers, and cabinet types on a weekly basis
  • Schedule call-outs with in-house technicians and sub-contractors
  • Monitor call logging and provide tickets on our in-house system
  • Customer quotes prep and approval as needed
  • Manage weekend stand-by schedule

Requirements

  • Relevant tertiary qualification (advantage)
  • Refrigeration/Technical knowledge (advantage)
  • Minimum of 3 years’ experience in a supervisory/management role within a customer service role
  • Computer literate with Excel essential, Microsoft Word, Outlook, PowerPoint
  • Experience in Sage Evolution is an advantage
  • Fully bilingual with English as first language
  • Excellent English communication capability
  • Good interpersonal skills and team player

Qualifications

  • Minimum of 3 years’ management experience
  • Relevant tertiary qualification (advantage)

Salary & Benefits

A competitive salary is offered for this role, coupled with the opportunity to work within a national company and a young, dynamic team.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Management Jobs in Western Cape

In Western Cape, South Africa, other management positions typically fall under various industries such as financial services sector, technology industry, and manufacturing sector, where effective leadership and strategic decision-making are crucial to drive growth and success.

View Job  Sandton: Corporate Sales Solutions Representative posted by Raizcorp

When it comes to salary expectations for this type of role, it’s common for management positions in the Western Cape to command a broad range of salaries. Typically, entry-level management roles may start at around R600 000 – R800 000 per annum, while senior management positions can range from R1 million – R3 million or more, depending on factors such as experience, company size, and industry sector. It’s essential to note that these are general estimates, and actual salaries can vary widely.

In terms of skills required for other management positions in the Western Cape, common requirements include strong leadership and communication skills, strategic thinking, problem-solving abilities, and a proven track record of driving business growth and innovation. Typically, managers in this field also need to possess excellent analytical and technical skills, as well as the ability to build and maintain effective relationships with colleagues, customers, and stakeholders. Other essential skills may include project management, change management, and digital literacy.

Industries commonly employing other management positions in Western Cape typically include financial services sector, technology industry, manufacturing sector, and tourism. In these sectors, managers are often responsible for driving business strategy, managing teams, and ensuring operational efficiency.

Career development opportunities for professionals in other management positions in the Western Cape are generally excellent, with many companies investing heavily in training and development programs to equip their employees with the skills needed to succeed in an ever-changing business environment. Typically, career progression paths may involve taking on increasingly senior roles, such as department head or director, or transitioning into specialized fields like operations management or human resources. Overall, a career in other management positions in Western Cape can be rewarding and challenging, offering opportunities for professional growth and development in a dynamic and fast-paced business landscape.

View Job  South Africa: Maintenance Technician/Handyman 4202 posted by What Next Recruitment


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement




Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Somerset West, Western Cape


Job Seeker Tip

Follow up your job application with a polite email if you haven't heard back within a week.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

View Job  South Africa: Sales Administrator

Latest Job Opportunities

Johannesburg: Sales Person posted by Cosy Heating

Jobs in Johannesburg January 16, 2026
Sales

Cosy Heating is looking for a motivated Salesperson to join our team. ✔ Basic salary + commission✔ Full product training…

View Job

Gauteng: Junior Finance Admin Assistant posted by Signa Opportunity

Jobs in Gauteng January 16, 2026
Accounting Management Finance Signa Opportunity

About the roleThe role provides administrative and finance support to the operations team by managing documentation, invoicing, purchase orders, and...

View Job

Nelspruit: Cost Clerk posted by Signa Opportunity

Jobs in Mpumalanga January 16, 2026
Accounting Management Finance Signa Opportunity

About the role To support the finance and operations teams by assisting with basic cost capturing, record-keeping, and verification of…

View Job

Gauteng: Junior Accountant posted by Signa Opportunity

Jobs in Gauteng January 16, 2026
Accounting Management Finance Signa Opportunity

About the role To provide entry-level support to the finance department while gaining practical exposure to accounting processes and...

View Job

Middelburg: SHE Representative posted by Hire Resolve

Jobs in Middelburg January 16, 2026
Hire Resolve Other Professions

A leading local manufacturer is looking for a proactive and experienced SHE Representative with strong knowledge of health, safety, and…

View Job

Middelburg: HR Officer posted by Hire Resolve

Jobs in Middelburg January 16, 2026
Hire Resolve Human Resource

A well-established manufacturing organisation is seeking a proactive and detail-oriented HR Officer to support and manage the full spectrum of…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Somerset West, Jobs in South Africa, Jobs in Western Cape

More Jobs in Your Area