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Somerset West: Customer Service and Administrative Assistant posted by Helderberg Personnel

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Job Description

About the Role

Helderberg Personnel is seeking a highly organized and detail-oriented Customer Service and Administrative Assistant to join our team in Somerset West. The ideal candidate will be responsible for providing exceptional customer service, managing administrative tasks, and maintaining accurate records.

Key Responsibilities

  • Handle client communication via phone, email, and WhatsApp
  • Prepare quotes, place orders, and follow up with suppliers
  • Process and capture invoices accurately
  • Maintain records using Excel, Outlook, and internal systems
  • Learn and use accounting software (IQ)
  • Resolve client queries and operational issues efficiently
  • Assist with ad hoc administrative and personal tasks
  • Ensure high levels of accuracy and attention to detail
  • Work independently and manage daily priorities

Requirements

  • Proven experience in administration or customer service
  • Strong computer skills (Excel, Outlook, Windows, WhatsApp)

Qualifications

  • None mentioned

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Logistics Sales Jobs in Western Cape

In Western Cape, South Africa, the logistics sales field is an integral part of various industries, often requiring professionals with a unique blend of business acumen and logistical expertise. Typically, these roles involve working closely with clients to understand their supply chain needs, providing solutions that meet or exceed their expectations. This field is generally characterized by a dynamic environment, with companies constantly seeking to optimize their operations for efficiency and cost-effectiveness.

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When it comes to salaries in Western Cape, logistics sales positions can fall within broad salary ranges of R500 000 to R1 million per annum, depending on factors such as experience, company size, and industry sector. However, please note that actual salaries may vary significantly from these estimates, with senior roles or those in specific sectors potentially commanding higher compensation. For instance, logistics sales professionals working in the technology industry may be paid differently than those operating within the manufacturing sector.

Common skills required for a logistics sales role include strong communication and negotiation skills, a solid understanding of supply chain management principles, experience with CRM systems, and analytical thinking to identify opportunities for process improvement. Additionally, many successful logistics sales professionals possess a background in business, such as a degree in marketing, finance, or logistics. Experience working in the logistics industry is also often essential, having a deep understanding of the intricacies involved.

Logistics sales roles can be found across various industries, including technology, financial services, manufacturing, and e-commerce. In these sectors, professionals with expertise in supply chain management are highly sought after, as companies aim to streamline their operations and enhance customer satisfaction. Career development opportunities for logistics sales professionals often include moving into leadership positions or specializing in a particular industry sector.

For those looking to break into this field, it’s essential to have a solid understanding of the industry standards and trends. Building strong relationships with clients and demonstrating expertise in supply chain management can also help advance one’s career.


This information provides general career guidance. Actual salaries and requirements vary by employer.

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