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Durban: CUSTOMER SERVICE CONTROLLER posted by Brentwood Employment Relations Specialists

Job Description

About the Role

Brentwood Employment Relations Specialists is seeking an experienced Customer Service Controller to join our team in Durban. The successful candidate will play a crucial role in ensuring seamless customer service operations, utilizing their expertise in Navis and port procedures to resolve complex issues.

Key Responsibilities

  • Manage customer inquiries and resolve issues efficiently
  • Utilize knowledge of containers (imports and exports) to provide accurate information
  • Work long hours under pressure to meet deadlines and deliver results
  • Collaborate with team members to achieve shared goals

Requirements

  • Matric
  • Experience with Navis and the port
  • Ability to work in a team environment
  • Ability to work long hours under pressure

Qualifications

  • Formal education/certifications: None mentioned

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Logistics Sales Jobs in Kwazulu-Natal

In Kwazulu-Natal, South Africa, the logistics sales field is a common industry trend, with many multinationals operating in the region and seeking skilled professionals to manage their supply chains and customer relationships. Typically, these roles require a strong understanding of the local market, excellent communication skills, and the ability to work effectively in a fast-paced environment.

When it comes to salary expectations for logistics sales positions in Kwazulu-Natal, broad ranges can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level roles may offer salaries within the range of R200 000 to R400 000 per annum, while more senior positions may command salaries between R500 000 to R800 000 or more. However, it’s essential to note that these are broad estimates, and actual salaries can differ significantly depending on individual circumstances.

Common skills required for logistics sales roles in Kwazulu-Natal include strong analytical and problem-solving abilities, excellent communication and interpersonal skills, experience with supply chain management software, and knowledge of local regulations and industry standards. Other essential skills may include data analysis, marketing principles, and the ability to work effectively under pressure. Typically, candidates with a degree in a relevant field such as logistics, supply chain management, or business administration are well-suited for these roles.

Many industries commonly employ logistics sales professionals, including financial services sector companies, technology industry players, manufacturing sector firms, and e-commerce organizations. In Kwazulu-Natal, the demand for skilled logistics sales personnel is often high due to the region’s strategic location and growing economy.

Career progression opportunities are available in the logistics sales field, with experienced professionals often moving into senior roles or taking on leadership positions within their organizations. Typically, career development involves specialized training programs, industry certifications, and networking events. By developing a range of skills and staying up-to-date with industry trends, job seekers can increase their chances of success in this rewarding and challenging field.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in Durban, Jobs in Durban Area, Jobs in KwaZulu-Natal, Jobs in South Africa

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