| Date | 2024-10-31 |
|---|---|
| Job Title | Customer Success Consultant – Accounting Exp |
| Employer | More Information |
| Salary | R15k – 23k per month |
| Category | It Computing Software |
| Location |
Cape Town Region / Somerset West |
Job Summary
Customer Success Consultant (POS24087) Somerset West R18 000 to R 23 000 Requirements Youre passionate about great customer experience, making complex things simple, all while improving our clients lives in the process 1 years of experience in an account management, customer success or online training in the software industry A track record in property management Phenomenal interpersonal skills that allows you to easily build new relationships Ability to work under pressure Tech savvy
Responsibilities:
Drive and own the new client onboarding journey Develop and foster strong client relationships with ease to properly understand the clients business needs and ensure optimal adoption of our software Management of data migration from clients previous solution Online training sessions on our software Regular client usage audits and consultation sessions to optimally use our solutions Provide support on queries of existing clients, through providing advice, configuration and guidance where appropriate Handle and resolve customer requests and complaints. Minimize customer churn by pro-active client consultations Improve customer experience through product support in product design and product development. Provide guidance and support to clients to ensure that they have sufficient knowledge of the solution to make informed decisions Closing Date: 30 April 2024
Customer Success Consultant – Accounting Exp position available in Cape Town Region, Somerset West. This job position was posted by . The job has been posted on 2024-10-31 in the It Computing Software category
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