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South Africa: Administration Clerk

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Job Description

About the Role

We are seeking a highly organized and detail-oriented Administrative Assistant to provide essential support across multiple business functions. This role is critical in ensuring smooth workflow, accurate documentation, and excellent customer service.

Key Responsibilities

  • Assist with debtor account management and follow-ups
  • Support collections processes and maintain accurate debtor records
  • Reconcile account information and help resolve discrepancies
  • WCD (Workflow Control Documents) Management: Scan and electronically file WCDs, verify accuracy and completeness of all documentation
  • Assist in processing and closing open WCDs
  • Track, monitor, and maintain documentation in an organized manner
  • Capture and process sales orders accurately
  • Liaise with internal departments to resolve order-related queries
  • Contact customers to confirm or update information
  • Follow up on outstanding documentation or queries
  • Deliver professional, courteous customer service at all times
  • Perform physical and electronic filing tasks
  • Maintain and update records within the M-Files system
  • Ensure documents are properly categorized and easily accessible
  • Support daily operational needs as required

Requirements

  • 13 years of administrative experience
  • Strong computer literacy (MS Office, data entry systems, etc.)
  • Excellent attention to detail and organizational skills
  • Strong communication and interpersonal abilities

Qualifications

(None mentioned in the original job description)

Salary & Benefits

(None mentioned in the original job description)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Admin / clerical / secretarial Jobs in ZA

The Admin / Clerical / Secretarial sector is a common and diverse field in the South African job market. Typically, roles within this sector are found across various industries, with a strong presence in the financial services sector, technology industry, and manufacturing sector. Generally, these positions are in high demand, especially in fast-paced and growing organisations.

When it comes to salary expectations for Admin / Clerical / Secretarial professionals in South Africa, it’s generally difficult to provide a specific range due to variation in factors such as experience, company size, and industry sector. However, broad salary ranges can be offered as follows: For entry-level positions, salaries typically start around R15 000 – R25 000 per annum, while experienced professionals can expect higher salaries ranging from R40 000 – R80 000 per annum. These figures are subject to change and may not reflect the current market conditions.

Common skills required for Admin / Clerical / Secretarial roles include proficiency in Microsoft Office (particularly Word, Excel, and PowerPoint), excellent communication and organisational skills, attention to detail, and the ability to maintain confidentiality. Additionally, knowledge of accounting software and experience with email management tools are often beneficial. Strong problem-solving skills and the capacity to adapt to new systems and processes are also highly valued.

These roles can be found in various industry sectors, including financial services, technology, manufacturing, and public sector organisations. Many companies, both large multinationals like Google and Microsoft and local South African businesses, employ Admin / Clerical / Secretarial staff to ensure efficient day-to-day operations and administrative support.

Career development opportunities for Admin / Clerical / Secretarial professionals are generally available through training and development programs offered by employers. These may include courses in business administration, computer literacy, or languages. With experience and continuous learning, it’s possible for individuals in this field to progress into more senior roles or explore related fields such as human resources management, project coordination, or office management.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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