Job Description
About the Role
At The Vineyard Hotel, we’re more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals. We also offer growth opportunities through internal programs, traineeships, study loans, and professional coaching for managers. Comprehensive benefits, including medical aid, retirement and disability funding, are part of the package. Our care for our staff and our dedication to social and environmental responsibility sets us apart. Join our community that values respect, care, and growth.
Key Responsibilities
- Manage daily conferencing and events operations to ensure flawless execution and delivery of exceptional guest experiences.
- Lead from the front, manage live events, and take full operational responsibility for service standards, team performance, and financial controls within the department.
- Physically present during events to oversee setup, service delivery, breakdown, and guest interaction, and lead teams on shift, ensuring seamless execution of all event details.
- Proactively resolve operational challenges in real-time.
- Translate confirmed bookings into executable operational plans and consolidate and track event timelines, function sheets, staffing allocations, and cost controls.
- Chair pre-conferencing meetings, ensure operational readiness, and conduct site inspections with a clear focus on execution feasibility.
- Monitor event profitability and cost control during execution, manage labour deployment in line with forecasted volumes, ensure accurate billing alignment between operations and sales documentation, and maximise revenue opportunities through effective venue utilisation.
- Lead, train, coach, and motivate a team of permanent and casual staff, enforcing standards relating to service delivery, personal presentation, hygiene, and conduct.
- Manage recruitment, performance management, discipline, and staff development, fostering a culture of accountability, teamwork, and service excellence.
Requirements
- 3 years experience in an operational C&E leadership role within a busy, high-volume hotel or events environment.
- Matric (Grade 12) Certificate and relevant tertiary qualification (Hospitality Management or related field).
- Proven experience managing live events and supervising service teams.
- Background in Opera and human resources.
Qualifications
- Relevant tertiary qualification (Hospitality Management or related field).
Salary & Benefits
- Comprehensive benefits, including medical aid, retirement and disability funding.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in South Africa
In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.
When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.
Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.
Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.
Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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