South Africa: Camp Manager – Luxury Game Lodge – Eswatini | Lb posted by Kendrick Recruitment

This is an exciting opportunity to oversee all operations at a prestigious luxury game lodge, ensuring exceptional guest experiences, high operational standards, and a motivated, professional team across all departments. Qualifications & Experience: • High school diploma or equivalent; associate or bachelor’s degree preferred • 2–3 years’ related experience in lodge or hospitality management • Strong business, customer service, leadership, organisational, and interpersonal skills • Ability to perform under pressure and manage multiple responsibilities efficiently Key Responsibilities: Operations & Staff Management: • Supervise all departments including F&B, Reception, Guides, Housekeeping, Grounds, and Maintenance • Ensure adherence to lodge standards and policies • Manage staff contracts, grooming, training, rosters, and leave • Approve purchases and oversee stock management and deliveries • Capture and report on operational and financial records Guest Relations: • Maintain high levels of guest satisfaction and address special requests • Monitor service standards during meals • Ensure all guest-facing areas are clean, tidy, and fully operational • Assist with check-ins, check-outs, and orientation • Handle VIP guests, complaints, and feedback professionally Financial & Human Resources: • Ensure accurate billing, cash-ups, and banking procedures • Manage stock takes, inventory control, and resolve discrepancies • Monitor cost of sales, margins, and operational expenses • Conduct performance appraisals, manage grievances, and facilitate staff training Health, Safety & Compliance: • Maintain hygiene, fire, and safety standards across all areas • Take charge during emergencies and evacuations • Ensure security procedures are followed • Promote a safe and efficient work environment General: • Lead by example with strong leadership, initiative, and problem-solving skills • Attend management meetings and carry out reasonable duties as assigned • Maintain professional appearance and punctuality at all times Package: • Salary: Competitive and negotiable depending on experience • Live-in accommodation provided • Opportunity to manage a luxury game lodge and lead a professional team Please note: Due to the high volume of applications, only candidates meeting the listed requirements will be contacted. If you do not receive a response within 7 working days, kindly consider your application unsuccessful.