South Africa: FOH / Field Guide Couple posted by Kendrick Recruitment

Kendrick Recruitment is currently seeking an experienced FOH / Field Guide Couple for a luxury lodge based in the Cederberg, Western Cape.

This live-in opportunity is ideal for a dynamic couple with strong front-of-house, hospitality and guiding skills, suited to a high-end lodge environment.

Front of House Responsibilities

• Meeting and greeting guests, assisting with check-in and check-out

• Assisting in the restaurant and reception areas

• Supporting restaurant, curio and bar sales

• Handling day sheets, stock takes and month-end reports

• Assisting with occasional accommodation bookings

• Answering telephone calls at the front desk

• Maintaining and restocking all front-of-house areas, including tasting room, public bathrooms, curio shop, front desk, bar, deck and tables

• Completing daily cash-up duties

• Assisting guests with queries and complaints

• Carrying out ad-hoc duties to meet operational needs

• Assisting with lodge activities during busy periods or when the guide is on leave

Field Guide Requirements

• FGASA Level 1 qualification

• Valid First Aid certificate

• Valid PDP

Qualifications

• Hospitality or Tourism National Diploma or relevant tertiary qualification

Experience and Skills

• Minimum of two years experience in a relevant role

• Previous experience in a 4 or 5-star lodge environment highly advantageous

• Strong guest service experience

• Excellent verbal and written communication skills

• Exceptional interpersonal and teamwork skills

• Strong food and beverage, waiter and bar skills

• Computer literacy, including Microsoft Office and Outlook

Language Requirements

• Fluent in English and Afrikaans

• Additional language advantageous

Personal Attributes

• Trustworthy, loyal and eager to learn

• Professional and guest-focused approach

Package Includes

• Live-in accommodation

• Three meals per day while on duty

• Uniform provided (50 percent cost shared with the company)

• Free Wi-Fi

Additional Requirements

• Own transport required

• Female candidate required due to accommodation limitations

Salary and Work Cycle

• Salary: R8,000 per person, negotiable dependent on experience

• Work cycle: 21 days on, 7 days off

Candidates who meet the above requirements and are keen to apply are invited to submit their CVs for consideration.