Job Description
About the Role
We are seeking a dynamic couple to join our team as a Guide and Admin Couple, based in the Ehlanzeni District of Hluvukani, Manyeleti. As a key member of our tourism operation, you will be responsible for providing exceptional guiding services and administrative support to ensure an unforgettable experience for our guests.
Key Responsibilities
- Conduct guided Drives and walks, sharing detailed knowledge of local wildlife, culture, and environment to enhance visitor experience.
- Manage administrative tasks.
- Provide excellent customer service through effective communication, addressing guest inquiries and resolving issues promptly.
- Maintain and update databases, reports, and documentation related to bookings and guest feedback.
- Collaborate closely to balance guiding and administrative responsibilities efficiently.
- Ensure compliance with health and safety regulations during all activities and tours.
- Assist with marketing efforts, including preparing promotional materials and managing social media channels.
- Support maintenance of equipment and vehicles used during tours and administrative operations.
- Participate in regular team meetings and training sessions to continuously improve service quality.
Requirements
- Admin must have experience and a tertiary certificate of sorts
- Guide FGASA level2 with Trails Education: Minimum of a National Senior Certificate or equivalent secondary education.
- Further education or training in tourism, hospitality, or business administration is advantageous.
- Experience: At least two years of experience in a guiding role within a safari or nature tourism environment.
- Minimum of two years experience in a tourism-related administrative position.
- Experience working in a team environment, preferably as part of a couple or partnership managing dual responsibilities.
Qualifications
- Additional certification in first aid and emergency response (Preferred)
- Experience with digital marketing and social media management (Preferred)
Salary & Benefits
- Salary details not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in ZA
The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.
When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.
Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.
The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.
Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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