Job Description
About the Role
We are seeking a dynamic Operations Manager to oversee daily operations, uphold exceptional guest service standards, and lead a motivated team at our prestigious 5-star lodge in Groblersbrug, Limpopo. As a key member of our management team, you will be responsible for ensuring the smooth day-to-day running of the lodge, while also contributing to the overall success and growth of the business.
Key Responsibilities
- Oversee daily operations and ensure seamless guest experiences
- Lead and motivate a motivated team to achieve exceptional service standards
- Manage budgets, oversee operations, and deliver exceptional guest experiences
- Handle guest complaints and resolve conflicts diplomatically
- Ensure adherence to health, safety, and environmental standards in hospitality
- Develop and implement staff training programs to enhance performance and motivation
- Work flexible hours, including weekends and holidays, as required
- Stay up-to-date with marketing and sales strategies specific to the luxury hospitality sector
Requirements
- Minimum 3-5 years’ experience in a management role within a 5-star lodge or luxury hotel environment
- Relevant tertiary qualification in Hospitality Management or related field
- Strong leadership, organisational, and people management skills
- Proven ability to manage budgets, oversee operations, and deliver exceptional guest experiences
- Excellent communication and problem-solving abilities
- Fluency in English; additional languages advantageous
- Valid driver’s licence and contactable references
Qualifications
- Relevant tertiary qualification in Hospitality Management or related field (if applicable)
Salary & Benefits
- Competitive salary: R20 000 – R30 000 per month, depending on experience
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in ZA
The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.
When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.
Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.
The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.
Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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