South Africa: Sales Executive posted by Wild Dreams Hospitality

About the Role

We are seeking a highly motivated Sales Executive to join our team at Wild Dreams Hospitality. As a key member of our sales team, you will be responsible for promoting our properties and engaging with international and local clients to ensure seamless customer experiences.

Key Responsibilities

• Focused on growth and achieving sales targets.
• Develops and maintains good relationships with key clients, tour operators, travel agents and DMC’s.
• Assists with the research and establishment of a sales plan to increase revenue, bednights and ADR for properties.
• Prepares and delivers compelling sales presentations.
• Provides customer training.
• Comfortably handles the full sale cycle from cold calling to confirmation of booking.
• Conducts contract negotiation, implementation and administration.
• Ensures contracts are renewed for existing clientele.
• Cross sells properties within the Kaelo Destinations Portfolio to increase revenue and grow market share.
• Utilizes an integrated approach and effective communication with relevant stakeholders both internally and externally to improve service offering.
• Manages accounts and develops a clear understanding of each client’s requirements to retain and grow business.
• Hosts site inspections, FAM trips where necessary.
• Participates in relevant trade shows, networking events, and industry functions.
• Provides customer presentations and training online and in person.
• Works collaboratively with all stakeholders.
• Assists with administration tasks.
• Utilizes CRM tools or filing systems to retain information and grow understanding of database.
• Updates/maintains all database/contact lists.
• Prepares reports on competitors, trends and sales activities and monitors results monthly, as well as on request. Assists with preparing reports for the board.

Requirements

• 3 – 5 years’ experience in a similar position.
• Experience in working with Tour Operators, DMC’s, Travel Agents.
• Valid Driver’s Licence and Vehicle.
• Valid passport.
• Willingness to travel nationally and internationally when required.
• Good understanding of budgeting and ability to work within set budgets.
• Excellent computer literacy. Proficient in MS Office and CRM tools.
• Recognized Sales Qualification is ideal.
• Database of clients.
• Strategic analytical and data driven approach.
• Strong communication and negotiation skills.
• Interpersonal competencies and presentation skills.
• Results oriented and able to meet deadlines.
• Self-motivated, target-driven, and results-oriented.
• Efficient in time management.
• Ability to work independently and as part of a team.
• Ability to interact with multiple stakeholders to achieve service and departmental goals.

Qualifications

None mentioned.