Job Description
SUMMARY
The Technical & Distribution Specialist is responsible for the technical implementation of all distribution streams, including rate codes, promotions and room plan setups in-line with strategic business decisions. This position works at a high level of accuracy and analytics, and will work close with Sales & Marketing, as well as Reservations and the Group Revenue Manager.
The Technical & Distribution Specialist is also responsible for providing insight into analytics that will affect business revenue strategies. This position is responsible for ensuring they understand all tasks assigned to the team, and educating non-technical employees on new rates, promotions and changes to channels.
Competencies
Generic Competencies: attention to detail and organizational skills; Personal Effectiveness; Communication; Cognition/Thinking.
Unique Competencies: Analytical analysis of technical streams, industry rates and room revenue analytics.
DUTIES AND RESPONSIBILITIES
Operations
- Maintain Technical and PMS integrity
- Maintain knowledge of special/rates/offers/promotions for all market segments
- Ensure channel management systems and rate training of team members
- Resolve any rate parity issues raised by suppliers
- Maintain knowledge of PMS and channel management systems.
- Ensure PMS technical data is maintained and old info cleaned up.
- Ensure factual data is maintained on integrated channels and platforms, including B2B, B2C and. brand channels.
- Ensure own brand websites are factually maintained, including text and photos
- Booking Button functionality and user interface effective
Administration
- Ensure all rooms statistics reports including sales reports are accurate and consistent
- Implement rate strategy of new properties
- Guide & assist the distribution team in their weekly and monthly reporting.
- Sign off commissions via OTAs before it is submitted to the accounts team.
REVIEW CRITERIA:
- Rate parity maintained
- Product & Technical knowledge
- Weekly reports
- Meeting deadlines
- Implementation of new systems
- Technical & Distribution projects
Ready to Join? If you’re ready to take your career to new heights and be part of something truly special, we want to hear from you! Apply now or send your resume to .za and embark on a journey filled with excitement, growth, and endless possibilities.
Due to the large number of CV’s received, only candidates that meet the minimum requirements will be contacted. If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in South Africa
The tourism and hospitality industry in South Africa is generally thriving, with many local and international businesses seeking skilled professionals to cater to the growing demand for travel and entertainment options. Typically, this sector offers a wide range of job opportunities across various industries, including leisure, education, and corporate sectors.
Salary expectations for roles within the tourism and hospitality industry can vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries tend to be in line with or slightly above those found in the broader service industry. However, it’s essential to note that actual salaries may differ significantly due to variations in these factors. For example, a hotel manager in a large international chain may earn significantly more than an entry-level receptionist at a smaller local establishment.
Common skills required for roles in the tourism and hospitality industry include excellent customer service skills, language proficiency (English and/or Afrikaans), communication and problem-solving abilities, and adaptability in fast-paced environments. Additionally, many employers seek candidates with experience in food and beverage management, event planning, or marketing and sales. Other valuable skills include digital literacy, analytical thinking, and leadership potential.
The tourism and hospitality industry commonly employs professionals in various sectors, including financial services sector (e.g., tour operators, travel agencies), technology industry (e.g., app development, online booking platforms), manufacturing sector (e.g., food and beverage production), as well as local businesses catering to the needs of tourists and visitors. These industries often require individuals with a strong understanding of the local market, cultural sensitivity, and knowledge of regional attractions.
Career progression opportunities in the tourism and hospitality industry are diverse and varied. Typically, entry-level positions can lead to roles such as department manager or team leader within a few years, while more experienced professionals may take on senior management positions or start their own businesses. Ongoing development and education can help individuals stay up-to-date with industry trends, enhancing their skills and career prospects.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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