South Africa: Warehouse Supervisor

WAREHOUSE SUPERVISOR Supply Chain Accountable for maintaining quality, standards, service and desired outputs within inter-related functional areas of responsibility. May be responsible for ensuring the adherence of others to a set framework of policies and procedures. This role will work with various concrete variables, requiring an understanding of the theory or practices underpinning inter-related functional processes within a multi-procedural environment. Job Purpose The purpose of this role is to execute on specific primary and secondary distribution tasks within the warehouse environment. The role will be responsible to lead and monitor compliance with standard operational policies and procedures to contribute towards improved stock control. Key Accountabilities and Outputs Qualifications and Experience Bachelors Degree (3 years) / NQF level 7 (Essential) Upto 6 years experience (Operational Execution) MS Excel; MS Word; SAP; E Mail; MS PowerPoint Key Qualities Communication Communication around escalated or difficult queries with customers or clients Problem Solving Proactive identification of functional problems that do not have predetermined guidelines, routines or procedures for solution, determine cause and impact, and choose the best alternative to solve the problem based on previous experience and an understanding of the theory or practices underpinning the problem. Relationships Maintained Others in own work area Behavioural Competencies Conflict Management Ability to openly addresses conflicts as they arise to ensure maintenance of strong relationships Considers relevant information when resolving conflict. Demonstrates an understanding of all parties view-points. Takes a calm and objective approach when resolving conflict. Proposes suggestions which promote resolution to conflicts. Planning and Organising Manages time effectively, ensuring effective completion of tasks under stressful deadlines. Able to prioritise activities and resources, ensuring that results are achieved effectively. Able to evaluate progress and make appropriate adjustments to initial plans, ensuring a successful outcome. Leadership Able to communicate and gain team commitment to a vision of what is to be achieved. Delegates fully and creates opportunities which help others to develop their potential. Identifies inequalities of opportunity within the workplace and takes steps to address them. Inspires and empowers others to overcome difficulties and achieve goals. Nurtures strong team identity and pride. Verbal Communication Able to communicate verbally in a logical manner. Takes the intended audience into account when communicating verbal information. Makes use of appropriate business language in verbal communication. Includes all relevant information in verbal arguments. Demonstrates proficiency of language in verbal communication. Interprets complex information to expresses own viewpoint in verbal communication. Concludes verbal ar