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Stellenbosch: Customer Relationship Manager – Banking, Payment Services / Fintech

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Job Description

About the Role

We are seeking an experienced Customer Relationship Manager to join our team in Stellenbosch, responsible for driving enterprise-level relationships with banking network partners and contributing to the growth of our business. The ideal candidate will possess strong commercial acumen, excellent communication skills, and a deep understanding of the payments ecosystem.

Key Responsibilities

  • Manage and grow enterprise-level relationships with banking network partners to optimise transaction volumes and enhance service delivery.
  • Develop and execute joint commercial strategies aligned to organisational objectives.
  • Lead complex, multi-party partnership engagements, including negotiations with senior and C‑suite stakeholders.
  • Support onboarding and integration initiatives in collaboration with internal technical and operational teams.
  • Ensure optimal settlement flows, risk alignment, and payment infrastructure performance.
  • Represent the organisation within the broader banking and financial services ecosystem.
  • Leverage performance data and market insights to inform commercial strategy and report on partnership outcomes.

Requirements

  • Relevant tertiary qualification
  • 58 years of account management experience within payments, fintech, banking, or large digital wallet environments
  • Strong knowledge of card networks, settlement flows, risk management, and payment infrastructure
  • Proven enterprise-level business development experience with the ability to engage and negotiate with senior and C‑suite executives
  • Established network within PSPs, acquiring banks, payment processors, or financial institutions
  • Proficiency in MS Office and data analytics tools
  • Valid drivers license and willingness to travel
  • Fluency in English, with a good understanding of Afrikaans
  • Additional languages will be advantageous

Qualifications

  • None mentioned
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Salary & Benefits

  • Salary details not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Accounting / Finance Jobs in Cape Winelands

In the Cape Winelands region of South Africa, accounting and finance positions are in high demand across various industries. Typically, professionals with expertise in financial management, budgeting, and financial analysis are sought after by organizations looking to optimize their financial performance. Generally, this field is considered stable and secure, offering a range of career opportunities for those with the right skills.

When it comes to salary expectations, accounting and finance professionals in Cape Winelands can expect to earn a competitive income. Broadly speaking, salaries can vary depending on factors such as experience, company size, and industry sector. Typically, senior roles or those in larger companies tend to offer higher salaries than junior positions or smaller organizations. However, it is essential to note that actual salary ranges can fluctuate widely depending on individual circumstances.

Common skills required for accounting and finance roles in Cape Winelands include proficiency in financial software such as SAP, Oracle, or Microsoft Dynamics; strong analytical and problem-solving abilities; excellent communication and presentation skills; attention to detail and organizational prowess. Additionally, experience with financial planning and budgeting, as well as knowledge of tax laws and regulations, are highly valued.

The accounting and finance sector is commonly found in various industries, including the financial services sector, technology industry, manufacturing sector, and wine industry (given Cape Winelands’ reputation as a renowned wine region). These sectors often require specialized skills and expertise to manage their financial operations effectively. Opportunities for career development are plentiful, with many organizations offering training programs, mentorship schemes, and opportunities for advancement.

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For those looking to break into this field, it is recommended to pursue higher education qualifications such as a Bachelor’s or Master’s degree in accounting or finance. Gaining relevant work experience through internships or volunteering can also provide valuable insights and skills. As the industry continues to evolve, staying up-to-date with industry developments and best practices will be crucial for career success.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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