Stellenbosch: Housekeeping Manager

January 31, 2026 Jobs in Cape Winelands

Job Description

Purpose of the Role : To lead and manage the Housekeeping department, ensuring exceptional standards of cleanliness, presentation, hygiene, and guest service across all guest rooms, public areas, and back-of-house facilities, in line with hotel policies and procedures Key Responsibilities Include but Are Not Limited To Lead, manage, and motivate the Housekeeping team including room attendants, laundry, and porters Ensure all housekeeping staff comply with hotel policies relating to uniform, hygiene, and conduct Liaise daily with Reception regarding occupancy, arrivals, departures, VIP guests, and special requirements Plan and allocate daily duties, room lists, cleaning schedules, and checklists Conduct regular inspections of guest rooms, public areas, laundry, and recreational areas to ensure standards are met Ensure maintenance issues are identified, reported, and resolved prior to rooms being released to Front Desk Maintain consistently high standards of cleanliness, presentation, and guest service Oversee guest and hotel laundry services in line with hotel standards Ensure full compliance with health, safety, and hygiene regulations Develop, implement, and maintain housekeeping and preventative maintenance checklists Conduct daily briefings, training, and performance management sessions as required Manage staff performance, discipline, and development where necessary Develop and update housekeeping procedures, standards, and operating processes Compile weekly staff rosters in line with occupancy levels and operational needs Control housekeeping stock, place orders, conduct regular stock takes, and minimise wastage Ensure storerooms, stoeps, and courtyards are clean, organised, and well maintained at all times Criteria Proven experience as a Housekeeping Manager or Senior Housekeeping Supervisor within a lodge or hotel environment Strong leadership and people management skills Exceptional attention to detail and quality standards Good organisational and communication skills Knowledge of health, safety, and hygiene legislation Ability to work shifts, weekends, and public holidays

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How to Apply

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About Catering / hospitality Jobs in Cape Winelands

The Cape Winelands are renowned for their stunning natural beauty and rich history, making it a popular destination for tourists and locals alike. In this region, the catering and hospitality industry is a significant contributor to the local economy, providing employment opportunities in various roles. Typically, professionals working in this field can expect a dynamic and fast-paced work environment, with a strong focus on customer service and attention to detail.

When it comes to salary expectations, it’s generally common for entry-level positions in catering and hospitality to fall within a broad range of R20 000 – R40 000 per annum, depending on the specific role, industry sector, and company size. Experience, qualifications, and performance can significantly impact actual salaries, with senior roles often commanding higher salaries. It’s also worth noting that salaries may vary widely between companies, so it’s essential to research specific job openings and negotiate salaries accordingly.

In general, common skills required for catering and hospitality roles include excellent communication and interpersonal skills, the ability to work well under pressure, attention to detail, and a strong focus on customer service. Typically, hospitality professionals also need to be adaptable, flexible, and able to think on their feet. In addition to these essential skills, knowledge of food preparation, presentation, and safety protocols is often expected for roles in restaurants, cafes, and hotels.

The Cape Winelands cater to various industry sectors, including the tourism industry, which is one of the largest employers in the region. Financial services sector companies also frequently require catering and hospitality staff, as well as some manufacturing sector businesses that need personnel with specific skills. Career development opportunities are often available through training programs, mentorship schemes, and internal promotions, allowing professionals to advance their careers and take on more senior roles.

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In terms of career progression, common paths include working as a server or hospitality assistant before moving into more senior roles such as a restaurant manager or events coordinator. With experience and additional qualifications, professionals can also pursue specialized fields like food safety management or hotel operations management.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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