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Stellenbosch: Housekeeping Manager

Stellenbosch: Housekeeping Manager

Posted on 2025-09-01 00:00:00

Job Summary

Duties: Ensure all staff in Housekeeping comply with Hotel Policy regarding uniform and personal hygiene. Be aware of the days business both in Room Occupancy, Special Requirements and VIP needs by liaising with Reception. Issue stock, room lists, house assistant check lists and cleaning schedules to housekeeping staff at the beginning of the shift Check all work given to the Room Assistants and Porters, when necessary, throughout the day to ensure standards are being adhered to. Regularly Inspect guest rooms, public areas, recreational area for cleanliness, appearance and to make sure these areas are kept as per the hotels standard. Ensure all Maintenance work in Bedrooms, Laundry and Public Areas are rectified prior to releasing rooms back to front desk. Ensuring that accommodation is clean, well maintained and attractively presented. Ensure that company standards for guest services and housekeeping services are met or exceeded. Ensure Guests and Hotel Laundry is dealt to the standard laid down by the hotel management. Adhere to local and company hygiene, health and safety regulations Developing check lists for regular preventative maintenance and discuss with Maintenance Manager Developing and utilizing check lists for regular cleaning and upkeep. Conduct daily meetings and training sessions as and when required. When necessary, take disciplinary actions on staff members. Assist in the development and writing of Housekeeping departmental standards and improved processes. Drawing up of weekly rosters for housekeeping, laundry and porters – always considering the hotel status (Arrival / Departure / Occupancy). Monitor staff performance to ensure that guests are happy Minimize wastage of materials through careful monitoring of cleaning materials Placing orders for all cleaning materials according to company policies and procedures Monthly stock takes and mid- month operating equipment stock takes Ensure all storerooms are neatly kept and always packed Ensure all stoeps and court yards are neat and always packed Requirements: Grade 12 Certificate or Diploma in Hospitality will be an advantage A minimum of 5 years of experience in a Housekeeping Manager / Supervisor role within a 4/5* luxury property High level of physical endurance Impeccable communication skills both written and verbal Must be computer literate Leadership experience Strong training skills and experience Effective rostering abilities Knowledgeable with the controlling of expenses and inventories Ability to remain calm and professional under pressure

View Job  Stellenbosch: Intermediate QA Analyst posted by WatersEdge Solutions

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