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Umhlanga Rocks: Store Leader – Cape Union Mart – La Lucia Mall posted by Cape Union Mart International Ltd

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Job Description

About the Role

We are seeking an experienced and inspirational leader to join our team as a Store Leader at Umhlanga Rocks, La Lucia Mall. As a key member of our management team, you will be responsible for driving sales growth, managing store finances, and delivering exceptional customer experiences.

Key Responsibilities

  • Achieve annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
  • Manage and control financial aspects of running the store to ensure store profitability
  • Adhere to merchandising standards in line with brand requirements to ensure good product mix
  • Ensure proper stock management and control to minimise loss and ensure product availability by monitoring stock-related risks
  • Deliver exceptional customer service to ensure the best customer experience
  • Build excellent relationships with all relevant service providers (internal and external)
  • Manage human resources effectively by recruiting, planning, and administering payroll properly
  • Inspire, motivate, develop, and hold team members accountable appropriately
  • Align team members to Company culture and create a fun work environment
  • Implement all company policies and procedures
  • Maintain health & safety practices

Requirements

  • Microsoft Computer Proficiency
  • Clear Criminal record
  • Ability to communicate effectively at all levels
  • Experience in working in a large retail store with a turnover of more than R 20 million per annum

Qualifications

  • Minimum of 5 years Store Management experience
  • Minimum of 8 years’ Retail experience

Salary & Benefits

  • Competitive salary package (TBD)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Retail / wholesale Jobs in eThekwini

The retail and wholesale sector in eThekwini is an essential part of the city’s economy, with many multinationals operating in the area. Typically, job seekers in this field can expect to find opportunities across a range of industries, including retail, manufacturing, and logistics. Generally, these roles involve working in warehouses, stores, or distribution centers, interacting with customers and managing inventory.

Salary expectations for retail and wholesale positions vary widely depending on factors such as experience, company size, and industry sector. While it is difficult to provide exact figures, broad salary ranges can be estimated. Typically, entry-level positions may offer salaries within the R20 000 – R30 000 range per annum, while more senior roles can command salaries between R40 000 – R80 000 or more per annum, depending on the specific requirements of the position and the individual’s level of experience.

Common skills required for retail and wholesale roles include excellent communication and customer service skills, as well as the ability to work in a fast-paced environment. Other essential skills include inventory management, basic math skills, and a willingness to learn new technologies. In some cases, proficiency in English, Afrikaans, or other languages may be beneficial for roles working with international customers.

Industries that commonly employ retail and wholesale staff include the financial services sector, technology industry, manufacturing sector, and logistics providers. These sectors often require employees who are able to work independently, manage multiple tasks, and maintain high levels of customer satisfaction.

For those interested in advancing their careers in retail and wholesale, there are many opportunities for development and progression. Typically, experienced staff can move into supervisory or management roles, where they can oversee teams and implement new strategies. With further experience and training, individuals may also be able to transition into specialized fields such as logistics or supply chain management.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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