Western Cape: Customer Service Administrator/Sales Administrator posted by West Coast Personnel
Posted on 2025-08-29 00:00:00
| Employer | West Coast Personnel |
|---|---|
| Category | Other Manufacturing |
| Location | Western Cape / Western Cape |
Job Summary
- Administer daily sales orders to ensure accurate invoicing and on-time delivery (SYSPRO)
- Manage import-related admin including costings and goods movement
- Handle customer and agent queries via phone and email with professional, timely responses
- Resolve customer concerns proactively and diplomatically
- Maintain accurate records and meet admin deadlines
- Build strong working relationships with customers, agents, and internal departments (credit control, warehouse, returns)
- Assist with general reporting and ad hoc admin support
Requirements:
- Matric (or equivalent)
- 2–3 years’ experience in customer service or sales administration
- Proficiency in MS Office (especially Excel) AND Syspro
- Excellent verbal and written communication skills
- Strong attention to detail, time management, and interpersonal skills
- Ability to adapt well to change and work collaboratively
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