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Western Cape: Estates Manager posted by Cecile Personnel (Pty) Ltd

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Job Description

Key Responsibilities

Financials & Growth

  • Retain 80% of the company’s existing client base annually.
  • Generate at least one new business lead per month from a new source or agent.
  • Share valuable market intelligence and trends.
  • Maintain 100% accuracy in all matters and escalate any threats to Directors promptly.
  • Meet agreed-upon monthly targets consistently.

File & Workflow Management

  • Review all new estate matters within 24 hours and allocate accordingly.
  • Escalate complex or problematic files to Directors within 24 hours.
  • Scrutinize contracts effectively and manage matters on WIP.

Process & Team Management

  • Oversee daily staff performance and task execution.
  • Ensure accurate and timely weekly progress reports to agents, clients, and sources.
  • Maintain document quality and completeness during client consultations.
  • Ensure team adherence to all system processes and turnaround times (TAT) for:
    • Workflow management
    • Pre-prepping & prepping
    • Compliance standards

What We’re Looking For

  • Admitted Conveyancer (essential)
  • 5+ years’ experience managing Estate Transfers
  • Strong leadership and team management skills
  • Excellent verbal and written communication abilities
  • Exceptional attention to detail and organisational capabilities
  • Business development mindset and drive to grow the Estates division
  • Sound knowledge of conveyancing systems and relevant legal procedures



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