Job Description
About the Role
Craven Cottage CC is seeking an experienced Housekeeping Supervisor to join our team. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and service delivery to our guests. With your luxury hotel experience and leadership skills, you will play a critical role in driving operational excellence and customer satisfaction.
Key Responsibilities
- Monitor and administer time and attendance policy
- Monitor staff to ensure accountability in compliance with departmental goals.
- Execute operational projects and coordination of activities.
- Evaluate staff to ensure the effective and efficient operation of the daily functions.
- Provide assistance and support to your manager on and off duty.
- Determine customer needs and ensure operational delivery of specific requests.
- Continuously try and improve service offerings in terms of efficiency, effectiveness, and competitiveness.
- Advise on how to resolve logistical and/or customer-related problems.
- Generate departmental reports, monitor workload, productivity, customer satisfaction.
- Participate in training sessions, instructions, and people’s skills.
- Be willing to work after hours at times.
- Ensure that all service equipment is operational and handled safely, reporting mechanical issues to appropriate team members.
- Oversees the scheduling, duties and training of staff if in need.
- Oversees the scheduling, duties, and on-the-job training of employees.
- Supervises a team.
Requirements
- Matric Certificate Compulsory
- A diploma or certificate in hospitality management or related fields is advantageous.
- 3+ years of luxury hotel housekeeping experience is essential and required.
- Proven ability to supervise and manage a team of housekeeping staff, including scheduling, training, and performance management.
- Strong verbal and written communication skills to interact with staff and guests effectively.
- Ability to handle guest complaints and resolve issues related to housekeeping services.
Qualifications
- Matric Certificate
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Media/Photography Jobs in Western Cape
The Western Cape, South Africa is home to a thriving media and photography industry, offering a range of career opportunities for those with a passion for visual storytelling and digital content creation. Typically, this field is driven by the growth of technology and social media, leading to an increased demand for skilled professionals who can produce high-quality content.
Generally, salaries in this industry vary widely depending on factors such as experience, company size, and industry sector. While it’s difficult to provide exact figures, broad salary ranges for media and photography positions in Western Cape typically fall within the following bands: R300 000 – R600 000 per annum for junior roles, and R600 000 – R1 200 000 per annum for senior or specialized positions. However, salaries can fluctuate based on individual circumstances, industry trends, and geographic location.
Common skills required for media and photography roles in Western Cape include proficiency in Adobe Creative Suite, experience with camera equipment and editing software, strong visual storytelling skills, attention to detail, excellent communication and interpersonal skills, and the ability to work under pressure. Additionally, knowledge of SEO principles, social media platforms, and content management systems can be beneficial.
The financial services sector, technology industry, and manufacturing sector are common industries that employ media and photography professionals in Western Cape. Other sectors, such as tourism, education, and healthcare, also value the skills offered by this profession. Often, companies in these sectors require media professionals to create engaging content for their websites, social media channels, and marketing materials.
Career development opportunities for media and photography professionals in Western Cape are diverse and varied. Typically, senior roles involve leading teams of photographers and editors, while specialized positions may focus on video production, social media management, or brand storytelling. Common career progression paths include moving from junior to senior roles within the same company, taking up freelance work, or starting one’s own business. With experience and continuous skill-building, professionals in this field can expect to see significant growth and advancement opportunities.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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