Western Cape: Night Auditor posted by Manpower Group

About the Role

The Night Auditor role at Manpower Group is a critical position that ensures accurate and timely financial reporting, reconciliation of transactions, and adherence to organisational policies and regulations. The successful candidate will be responsible for auditing daily revenue reports, verifying guest checkout folios, and reconciling credit card transactions, among other tasks.

Key Responsibilities

• Audit all daily revenue reports to ensure all income pertaining to each unit has been accounted for correctly and in accordance with the TPAM guidelines.
• Ensures verification of actual departure report and scrutiny of guest checkout folios to eradicate all discrepancies.
• Scrutinises front office allowances, rebates, discounts, paid outs and room transfers to ensure that they are correctly passed and authorised.
• Reconciles the credit card transactions processed through electronic data capture and is responsible for its batch closing.
• Ensures reconciliation of all promotion / loyalty programs (e.g. Hotel Inner Circle), charge slips with guest departure folio.
• Monitors correct documentation of all transactions by Front Office associates.
• Responsible for preparation and processing of all reports generated e.g. Daily Handover and Financial Reports.
• Adheres to organisational policies and regulations.
• Assists in Front Office Operations / Systems as and where required.
• Responsible of the balancing of all Food and Beverage pre-lists and report any discrepancies to the Front of House and Accounts Manager.
• Reports to and keeps the Accounts Manager informed on all major operational matters.
• To relieve the Night Manager in his / her absence
• To ensure all other outlets are performing during the night e.g. Housekeeping, In Room Dining, Stewarding and Security.
• The ability to respond properly in the hotel emergency and safety situations.
• The ability to provide accurate information to guests in a courteous manner; fill all reasonable guests request and requirements; anticipates guests needs.
• The ability to take messages for in-house or arriving guests in accordance with procedures, with an emphasis on accuracy and proper follow up.
• The ability to properly handle incoming and outgoing mail packages and faxes.
• Ensures that you work in a safe manner that does not harm or injure self or others.
• To be involved with Health & Safety within the department. Ensuring compliance within the department and that Health & Safety directives are carried out.
• Anticipate possible and probable hazards and conditions and either correct them or take action to prevent them from happening.
• Ensure that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct maintained.
• Continuously endeavour to improve the department’s efficient operation, and knowledge of own job function.
• Ensures effective implementation of the Tata Code of Conduct at all times.
• Efficient implementation of all work related instructions given by the superiors / management.

Requirements

• Grade 12 Certificate.
• 2 – 3 years in similar position in comparable hotels.
• Accounting Experience.

Qualifications

No formal education or certifications are required for this role.