Western Cape: Specialist: Landlord Relationship posted by Jordan Human Resources

About the Role

The Specialist: Landlord Relationship role is a critical component of our property management framework, requiring an individual with exceptional interpersonal skills, knowledge of contract management, and experience in stakeholder engagement. The successful candidate will be responsible for building and maintaining strong relationships with landlords, ensuring seamless communication, and driving business growth.

Key Responsibilities

• Build and maintain good business relationships with landlords
• Stakeholder engagement with relevant landlords, stakeholders, and government bodies/associations to strategically position services
• Implement the services strategy to maximize onward tenancies and cost containment
• Timely renewal and lease renegotiation of rentals (focus on reduction of rentals)
• Facilitate communication between Landlord and contractors
• Regular Site Meetings and updates with Landlords
• Dispute resolution and ensuring business continuity
• Manage ground rent direct expense budget
• Support of site activities and access including upgrades through close coordination with landlords and other customer stakeholders
• Reporting and tracking on the status of lease agreements and negotiations
• Liaising with Landlord Relationship Specialists, requiring teamwork and ability to work as a unit within a larger property management framework
• Working on ad-hoc projects as requested by line manager and organization

Requirements

• Landlord dispute resolution / management / Persuasion and influencing skills
• Contract management and basic contract law
• Relationship management
• Stakeholder management
• Excellent interpersonal skills
• Knowledge of Town Planning Environment
• Understanding of Geographical Maps

Qualifications

Relevant 3-year Degree / National Diploma / Equivalent experience (Knowledge Skill Abilities) in Property, Town Planning, Law, or relevant Built Environment qualification.

Salary & Benefits

Salary details will be discussed during the interview process.