Yzerfontein: Operation Manager posted by Hire Resolve
Job Description
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- Oversee and support the event manager, part-time marketing manager, receptionist, and operational teams (kitchen, bar, and cleaning staff).
- Foster a collaborative, motivated, and customer-focused team culture.
- Manage team schedules, recruitment, training, and performance evaluations.
- Oversee daily operations, ensuring smooth functioning across all departments.
- Maintain high standards of cleanliness, safety, and guest satisfaction.
- Manage vendor and supplier relationships to ensure consistent quality and service.
- Work closely with the event manager to ensure flawless execution of events.
- Address guest inquiries and resolve issues promptly and professionally.
- Assist with event planning and logistics as needed.
- Manage budgets, track expenses, and ensure cost-effective operations.
- Report on financial performance, identifying areas for improvement.
- Collaborate with the owner to develop strategies to grow revenue streams.
- Identify opportunities for business growth and enhanced guest experiences.
- Ensure the venue and its facilities are well-maintained and fully operational.
- Address maintenance issues promptly to uphold the venues aesthetic and functional
standards.
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- Proven experience in hospitality, event management, or a similar leadership role.
- Strong organizational and multitasking skills.
- Excellent interpersonal and communication skills, with a passion for guest service.
- Financial acumen, with experience managing budgets and expenses.
- Ability to lead and inspire a diverse team, fostering collaboration and accountability.
- Flexibility to adapt to a dynamic environment and work varied hours, including weekends and evenings.
If you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to *****@*****.co.za or visit our website: www.********.co.za
You can also connect with Myself, Arista Palin – *****@*****.co.za
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