Duties: Supervise waiters Give excellent customer services Manage bookings General planning and running of the shifts Training junior staff members Greet guests at assigned tables & ensure each guest Know all items on the menu & the basic ingredients and method of preparation of each Take accurate food & drinks order, using the POS system (GAAP) and deliver within the specified time limits Ensure that all orders are received timeously Bill the guest correctly Ensure restaurant area, fixtures & fittings are clean & hygienic All other general floor manager duties. Requirements: Grade 12 Preferably 2 years of previous experience Excellent communicator and very organized person Able to interact with clients, welcoming and peoples person Must have a background in hospitality, food service and loves good quality food Healthy energetic, available to work weekends, early starts but no evenings Outgoing personality Well groomed – neat and tidy Excellent communication skills An eye for detail and keeps a meticulous shop Supervisory experience Strong customer service orientation and active listener Attentive and patient for customers