Our Client in the Richmond, Pinetown area is looking for a Cafe Supervisor to oversee the daily caf and bakery operations, ensuring high-quality food preparation, excellent customer service, and adherence to hygiene standards.Key ResponsibilitiesOversee daily caf and bakery operationsPrepare and serve food, drinks, and baked goods to standardsDevelop menus and recipesEnsure food safety, quality, and presentationTrain, schedule, and supervise staffMonitor performance and provide coachingManage stock, orders, and waste controlTrack sales and support revenue goalsControl costs without affecting qualityEnsure hygiene, safety, and regulatory complianceMaintain caf and equipment cleanlinessDrive performance against sales, profit, waste, and customer targetsReview sales/GP reports and implement corrective actionsHandle staff queries, scheduling, and training needsExperienceMatric, food safety certificate advantageous 3+ years in food service or caf/bakery managementKnowledge of caf products, food preparation, and cooking essentialSupervisory/leadership experience in a customer serviceSkillsExcellent customer serviceDetail and quality focusedCalm, efficient multitaskerPractical, hands-on leadershipKindly note only shortlisted candidates will be contacted.