About the Role

We are seeking an experienced and dynamic Food & Beverage Manager to lead our food and beverage operations within a luxury 4- or 5-star hotel environment. The successful candidate will be responsible for overseeing all F&B outletsincluding restaurants, bars, room service, and banquetingwhile ensuring exceptional guest experiences, operational excellence, and financial performance.

Key Responsibilities

• Lead, motivate, and manage the food and beverage team to deliver consistently high service standards.

• Oversee daily operations across all F&B outlets, ensuring smooth service delivery and operational efficiency.

• Manage budgets, monitor financial performance, and implement cost-control measures to maximize profitability.

• Develop and implement menus in collaboration with the Executive Chef, ensuring innovation, quality, and guest satisfaction.

• Maintain and enforce the highest standards of hygiene, health, and safety in compliance with statutory and company requirements.

• Monitor stock levels, purchasing, and supplier relationships, ensuring optimal inventory management.

• Handle guest queries and complaints professionally, ensuring swift resolution and positive outcomes.

• Conduct regular training and development sessions to enhance staff performance, product knowledge, and service delivery.

• Analyze guest feedback, sales reports, and industry trends to identify opportunities for improvement and growth.

• Ensure compliance with brand standards, operating procedures, and company policies.

• Represent the F&B department at management meetings and collaborate with other departments to ensure seamless operations.

Requirements

• Minimum 35 years experience as a Food & Beverage Manager in a 4- or 5-star hotel.

• Strong leadership and team management skills with a hands-on, approachable management style.

• Deep knowledge of food and beverage operations, including restaurants, bars, banqueting, and events.

• Proven ability to manage budgets, control costs, and drive revenue growth.

• Excellent communication, interpersonal, and problem-solving skills.

• High attention to detail with the ability to multitask in a fast-paced environment.

• Flexible to work shifts, weekends, and public holidays.

• Proficient in POS systems, stock management tools, and Microsoft Office Suite.

Personal Attributes

• Reliable, responsible, and dependable in fulfilling obligations.

• Strong attention to detail and commitment to excellence.

• Willingness to lead, take charge, and provide direction.

• Proactive with the ability to show initiative and take ownership of tasks.

• Friendly, service-orientated, and guest-focused.

• Strong managerial and leadership skills with the ability to motivate and inspire a team.

• Adaptable and willing to work flexible hours as required.

Ready to Join?

If you’re ready to take your career to new heights and be part of something truly special, we want to hear from you!

Apply now or send your resume to *****@*****.co.za and embark on a journey filled with excitement, growth, and endless possibilities.

Due to the high volume of CVs received, only candidates who meet the minimum requirements will be contacted. If you have not heard back within two weeks, please consider your application unsuccessful.