Join Fetola and Make a Difference as Senior Personal Assistant

Apply now for a full-time role based in Cape Town

Hybrid set-up

Salary: R21 437 R35 000 per month (grade)

Closing date: 11 September 2025

Vacancies: 1

Our purpose is simple: we help people to start, grow & scale successful businesses.

Who are we?

Fetola is a social enterprise dedicated to sustainable SME development as a means to tackle unemployment, inequality, and poverty. With a strong track record in business start-up and acceleration, we help entrepreneurs build thriving, environmentally sound businesses that drive economic growth and job creation. Our innovative approach, diverse programs, investment funds, and strategic partnerships position us at the forefront of impactful change in South Africa.  

Agile, inclusive, and results-driven, we foster a collaborative culture where every voice matters. With 87% of our accelerator alumni still in business after ten years, this is nine times the national average as we are committed to creating deep, lasting impact. True to our name, which means “change” in Sesotho, we believe that together, we can Fetola the world!  

At the heart of all we do is our commitment to People, Planet and Profitability ensuring a future where businesses thrive while making a meaningful difference.  

Who are we looking for?

 We are looking for a bright, capable, and tech-savvy Senior Personal Assistant to act as the traffic controller for our executive team. This role is suited to someone eager to learn, adapt quickly, and bring fresh energy to a fast-moving environment.

The ideal candidate is intelligent, quick to grasp new ways of working, and able to anticipate needs with foresight and initiative. Youll be confident, calculated in your approach, and skilled at keeping multiple priorities on track with precision and speed. Above all, youll bring competence, resourcefulness, and a proactive, problem-solving mindset that allows the executive team to focus on what matters most.

If you thrive in dynamic settings, enjoy problem-solving, and are excited by the opportunity to grow while enabling executive-level effectiveness, wed love to hear from you.

 What will you do: Provide high-level executive and administrative support to the company Director and COO to ensure seamless coordination of business and personal schedules, board governance processes, and communications. Role includes management of office administration.

 Personal Assistant to CEO and Chief Operations Officer

        Effectively and discreetly manage personal and work schedule

        Assist with personal errands

        Diary management

        Logistics and travel management for senior management

Company Governance and Board meetings Management

        Manage Company documentation CIPC, Shareholders and BBBEE

        Management of all board meetings and related documents for all companies including staff trust

Office Administration

        Manage the office maintenance and cleaning teams

        Coordination of Office events

        Monitor office supplies and liaise with vendors.

        Assist with expense tracking, reimbursements, and petty cash management

Stakeholder Management and Communication

        Foster positive relations with all stakeholders

        Ensure that complaints resolved or escalated within an acceptable time frame

        Coordinate internal communications and follow up on action items.

        Draft professional emails, memos, and internal notes on behalf of the executive

Other administrative duties

        Payments, purchasing and uploading of invoices

Requirements

Minimum Requirements:

• Diploma in Office Administration / Business Administration / Public Administration/ Secretarial studies or equivalent
  
• Minimum 5 years of experience in a secretary / PA role, ideally supporting C- suite executives or board members.
• A valid drivers license comfort driving manual CEO vehicle
• Advanced proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook)
• Comfort with technology and using most mobile applications eg flight websites, Uber etc

Preferred Attributes:

• Highly professional and discreet, with strong judgment and a deep understanding of confidentiality requirements.
  
• Outstanding written and verbal communication skills.
  
• Meticulous attention to detail, with the ability to manage multiple priorities.
  
• A proactive and solutions-oriented approach to problem-solving.
  
• Confident and articulate-ability to be the face for the business with new clients
  
• Experience in board meeting preparation, minute-taking, and governance-related processes advantageous.
  
• Familiarity with corporate governance frameworks and company secretariat support will be a strong advantage.

Benefits

• Flexible working policy
  
• Medical aid and Vitality
  
• Group life cover and access to a financial advisor
  
• Study support
  
• Extra leave perks
  
• A competitive salary
  
• Wellness programme
  
• The chance to make a real difference
  
• Collaborate with an amazing skilled and passionate team