Durban: Microsoft 365 & AI Solutions Consultant (Business Analyst)

Key Responsibilities Design and implement Microsoft 365, Teams, and Copilot offerings tailored to SMB clients Lead tenant readiness assessments, Teams governance, SharePoint migrations, and Teams Phone deployments Implement Microsoft 365 security baselines, including MFA, Conditional Access, Microsoft Defender, DLP, and Purview Drive Copilot readiness, run pilot projects, and lead adoption and change management initiatives Develop reusable templates, runbooks, training materials, and documentation Deliver measurable outcomes that align with client business goals What Were Looking For: 35 years of hands-on experience delivering Microsoft 365, Teams, SharePoint, and Power Platform solutions Strong pre-sales, solution design, and stakeholder engagement skills Practical experience with Entra ID, Intune, Microsoft Defender, Purview, Teams Phone, and Copilot Proven success in change management and user adoption programs Microsoft certifications or Applied Skills badges Must have own vehicle for client site visits Bonus: experience with Power Automate, Power Apps, COE Starter Kit, basic scripting / automation, and SQL Bonus: familiarity with SMB / owner-managed environments and project management tools Strong understanding of business processes and digital transformation