Franschhoek: Guest Assistant posted by Kendrick Recruitment

Guest Assistant | Luxury Wine Estate | Franschhoek
Salary: R9,500 R11,500 (Negotiable DOE) | Live Out

Kendrick Recruitment is now seeking a professional and personable Guest Assistant for a prestigious luxury wine estate based in the heart of Franschhoek. This is an exceptional opportunity for someone passionate about hospitality and delivering a five-star guest experience in a high-end environment.

Key Responsibilities:

• Welcome and assist guests on arrival, ensuring a warm and professional first impression

• Provide concierge-style support, assisting with reservations, transport, and activity planning

• Ensure smooth day-to-day guest relations across the estate

• Respond promptly to guest requests and ensure exceptional service delivery

• Support front office operations including check-ins and check-outs

• Liaise with various departments to ensure guest needs are anticipated and met

Requirements:

• Previous experience in a guest-facing hospitality role

• Impeccable communication and interpersonal skills

• Professional presentation and attention to detail

• Strong organisational skills and ability to multitask

• Knowledge of the local area and surrounding attractions beneficial

• Own transport preferred due to live-out nature of the role

This role is ideal for a service-driven individual looking to grow their career within a refined and luxurious hospitality environment.

If you meet the above requirements and are ready to bring your energy and professionalism to a dynamic team, Kendrick Recruitment would love to hear from you.