What you will be doing: Elicit, analyse, and document business and system requirements. Facilitate workshops, interviews, and stakeholder engagements. Analyse current-state and future-state business processes. Translate requirements into user stories, use cases, process flows, and specifications. Work closely with development, testing, and project teams throughout delivery. Support testing, implementation, and user adoption activities. Ensure requirements traceability and alignment with business objectives. What we are looking for: Relevant tertiary qualification in Business Analysis, IT, or related field. 5 years experience as a Business Analyst. Experience working within banking or financial services environments. Strong analytical thinking, documentation, and stakeholder engagement skills. Experience working in Agile and/or Waterfall delivery environments. Please note that if you do not hear from us within 3 weeks, consider your application unsuccessful.

Requirement Gathering: Interacting with all relevant stakeholders (underwriters, actuaries, Product Owners) to capture rating, pricing, and underwriting requirements. Conduct gap analysis and review how current products are set up in the system in terms of rating between current and desired rate structures to identify changes and additions required to meet the business requirements Requirements: Minimum 7 years working experience in IT business analysis (5 years of which should be in the Short-Term insurance environment) 3-5 years rating engines, including: Data dictionaries, data mapping, and product configuration Designing and interpreting data flows, sequence diagrams, ERDs, Working with APIs, systems integrations, and SQL for data retrieval and validation Proven experience translating actuarial/pricing models into system requirements Exposure to multiple insurance products (Commercial and Personal Lines) Educational Requirements Matric Business analysis certification Bachelors Degree in Business and/or relevant Information Systems qualification Agile certification Technical qualifications – SQL, API fundamentals, data modelling

Business Analyst: Deep telco knowledge across OSS/BSS processes Requirements analysis, process modelling and documentation capability Experience producing to-be processes, customer journeys and business cases Agile, hybrid or waterfall delivery experience Strong stakeholder engagement and elicitation skills

Responsibilities: Defining report requirements, functional and process specifications for business and IT changes, as part of the overall definition of solutions to support business needs Understanding existing systems and all inter-dependencies (As Is analysis) Analyzing business processes and system requirements, with the ability to propose re-engineering or optimization of processes Ensure projects within credit business architecture are aligned and delivered to achieve the to-be architecture. Following the same definitions, business rules Understanding functional and technical system specifications to be able to identify business solutions, opportunities, and system limitations Applying and influencing the use of Business Architecture guidelines to ensure consistent and high-quality business requirements/functional/process specifications for any solution Assisting Technical Designers in translating the business requirements and functional/process specifications into detailed technical requirements Overseeing functional, integration, and user acceptance testing activities to ensure that the delivered solution meets agreed business requirements and functional / process specifications Identifying proactively operational problems and proposing solutions Interfacing with other Business Analysts and Project Managers. Working closely with the technical architects in defining the systems landscape in Credit Challenging business demands and identifying duplications or redundant needs across Credit Creating, developing, and maintaining a Credit business information model and guidelines for data input, processing, and output Provide expert advice to resources in Credit Keeping abreast with changes in the business, in credit management, and best practices Additional Requirements: We are looking for someone who has all the generic BA skills plus strong: Data skills Good SQL knowledge Good knowledge of reporting tools and dashboard Understanding of AI and analytics Understanding of warehousing and virtual warehouses Understudying of data integration Agile Qualifications and Experience: Relevant degree 7 years demonstrated practical experience in major projects/areas with relevant exposure to the credit business Strong background in the implementation of build and buy business solutions Experience in the investment banking sector preferred. Ability to have a technical discussion Project Management experience gained in a complex Financial Services environment

As a Senior Data Business Analyst, youll bridge the gap between data insights and operational excellence. Youll lead the redesign of processes, drive data-driven solutions, and influence key strategic initiatives through expert analysis and collaboration. If you have an affinity for data, a knack for process optimization, and the leadership to guide complex projects, this is your opportunity to lead transformation.

Our client, a leading listed organisation, based in Gauteng is seeking a highly capable Business Analyst to serve as the critical bridge between business operations and IT. The ideal candidate will excel at understanding business challenges, translating them into system requirements, mapping end-to-end processes, and ensuring that technology enhancements deliver real business value. This is a strategic, high-visibility role suited to an analytical professional who can simplify complex concepts, engage senior stakeholders, and work confidently with vendors and technical teams. Key Responsibilities: Engage business stakeholders to gather, analyse, and document detailed business requirements. Translate business needs into clear system specifications using BPMN, process hierarchies, and process mapping tools. Present IT architecture, system changes, and solution options in a simple, business-friendly way to support decision-making. Liaise with vendors and evaluate technical solutions to ensure alignment with organisational architecture and business priorities. Create and maintain accurate process documentation, models, and visualisation tools. Work independently, taking proactive ownership of deliverables, timelines, and stakeholder relationships. Identify risks, gaps, and improvement opportunities in existing processes and systems. Qualifications: Bachelors degree in Information Systems, Business Administration, Commerce or similar. Certification in BPMN, CBAP, or related methodologies. 35 years experience as a Business Analyst in a complex, multi-faceted environment. Strong experience in business process modelling, system integration projects, and requirements documentation. Proven ability to translate technical concepts into meaningful business insights. Experience working with external vendors and cross-functional internal teams. Experience Required: 35 years experience as a Business Analyst in a complex, multi-faceted environment. Strong experience in business process modelling, system integration projects, and requirements documentation. Proven ability to translate technical concepts into meaningful business insights. Experience working with external vendors and cross-functional internal teams. Technical Skills: Strong knowledge of BPMN and process-mapping tools. Solid understanding of IT systems architecture and process integration. Advanced MS Office skills (Excel, PowerPoint, Visio or equivalent). Behavioural Competencies: Excellent communication and presentation skills. Strong analytical and problem-solving abilities. Ability to work independently and take full ownership of deliverables. Collaborative, relationship-focused approach.