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Johannesburg: Call Centre Agent (Financial Services)

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Job Description

About the Role

Join our dynamic call centre team as a Financial Services Agent in Johannesburg. As an independent financial brokerage, we provide exceptional client services unmatched within the industry, and we’re looking for a motivated individual to help us grow our new business revenue.

Key Responsibilities

  • Pitch our business to potential new clients and schedule appointments with existing clients for financial advisor visits (Cold-Calling)
  • Source leads from various databases
  • Work closely with financial advisors and their teams
  • Schedule appointments based on financial advisors’ diaries
  • Meet daily, weekly, and monthly targets

Requirements

  • Proficient in both written and verbal communication
  • Ability to demonstrate great listening skills
  • Exceptional at building rapport with clients
  • Displays patience and empathy towards customers
  • Strong time management and organizational abilities
  • Comfortable working in fast-paced environments
  • Basic or advanced troubleshooting skills, depending on the role
  • Familiarity with common software and tools

Qualifications

  • Matric

Salary & Benefits

Salary: R5 000 – R8 000.

About Sales Jobs in Gauteng

The sales industry in Gauteng, South Africa is a dynamic and competitive field, with various sectors driving demand for skilled professionals. Generally, the job market trend in this region indicates a steady growth in sales-related positions, driven by the increasing importance of businesses in South Africa’s economy.

Typically, sales roles in Gauteng offer a broad salary range, which can vary widely depending on factors such as level of experience, company size, and industry sector. For example, entry-level sales positions may start at around R200 000 to R400 000 per annum, while senior sales professionals or those working in large corporations can earn upwards of R800 000 to R1 500 000 per year. However, it’s essential to note that these figures are general estimates and actual salaries can differ significantly depending on individual circumstances.

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Common skills required for a successful sales career in Gauteng include excellent communication and interpersonal skills, the ability to build strong relationships with customers and colleagues, negotiation and closing techniques, product knowledge and industry insights, and proficiency in CRM software and other sales tools. Additionally, many sales professionals in this region possess a degree or diploma in business, marketing, or related fields.

Sales roles can be found across various industry sectors, including financial services sector, technology industry, manufacturing sector, and more. These industries often require sales professionals to have a deep understanding of their respective markets and customers, as well as the ability to adapt to changing market conditions.

For those looking to pursue a career in sales, there are typically several opportunities for professional development and growth. Many companies offer training programs, mentorship schemes, and performance-based bonuses, which can help sales professionals advance their careers and increase their earning potential. Additionally, certifications such as the Certified Sales Professional (CSP) or the Advanced Sales Certification (ASC) can demonstrate a commitment to excellence and enhance job prospects.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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