Job Description
We are seeking a skilled M365 Technician to join our team. The ideal candidate will be Johannesburg-based, have their own reliable transport, and bring 4-7 years of IT systems training experience. This role focuses on internal/in-house training, ensuring our team members are proficient in Microsoft 365 tools and related IT systems
Responsibilities and Duties
The candidate will need to conduct in-house training covering
o Microsoft Office / M365 products such as Outlook/Word/Excel/Powerpoint (must know basic/intermediary/advanced);
o OneDrive
o MS Teams
o Adobe Acrobat DC Pro (will be advantageous)
o Adobe Sign (will be advantageous)
o Intapp (will be advantageous)
Setup training for induction on 1st and 15th of each month
Collate and setup IT systems training for responses to invitations for training the above courses;
Create register of attendees
Get feedback from trainees after their courses have completed
Update/amend course material as required when new content available via video recordings and training manuals
Create new content as and when required
Provide constant feedback to the Service Delivery team regarding issues picked up whilst providing training
Be able to travel
Desired Experience & Qualification
IT Diploma (or equivalent qualification in IT, Computer Science, or related field).
Johannesburg-based with reliable transport.
4-7 years of IT systems training experience, specifically internal/in-house training.
Strong expertise in Microsoft 365 (Teams, SharePoint, OneDrive, Outlook, etc.).
Proven experience in designing and delivering IT training programs.
Excellent communication, presentation, and troubleshooting skills.
Ability to work independently and proactively manage training initiatives.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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