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Sandton: Intermediate Journey Specialist posted by Wild Dreams Hospitality

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Job Description

About the Role

We are seeking an experienced Journey Specialist to join our team at Wild Dreams Hospitality, where you will be responsible for designing and delivering exceptional safari experiences for our high-end clients. As a key member of our sales team, you will work closely with agents, manage travel products, and maintain outstanding customer service to ensure seamless luxury travel experiences.

Key Responsibilities

  • Secure and present travel products efficiently
  • Maintain a deep knowledge of Southern and East African destinations and logistics
  • Foster strong relationships with agents and clients
  • Generate and grow sales while maintaining profitability
  • Develop and implement personalized itineraries for clients

Requirements

  • Matric certificate with Maths
  • Tertiary certificate in Travel & Tourism/Hospitality
  • 4-5 years of senior-level experience in inbound travel
  • Expertise in customer relationship management and product promotion
  • Proficiency in Microsoft Office, email, and internet tools
  • Strong English literacy skills
  • Knowledge of TourPlan, WISH, or similar booking systems

Qualifications

  • Bachelor’s degree in Travel & Tourism/Hospitality (if applicable)

Salary & Benefits

[Salary information not specified]

Note: The salary section is skipped as it was not mentioned in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Travel/Tourism Jobs in Gauteng

The travel and tourism industry in Gauteng, South Africa is a dynamic field with a wide range of job opportunities. Typically, the demand for skilled professionals in this sector is high, driven by the growing tourism industry in the country. Generally, travel and tourism positions in Gauteng often involve working with international visitors, locals, or within the community to provide excellent customer service.

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When it comes to salaries, very broad ranges can be provided, but actual figures may vary greatly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions in this field may fall within a salary range of R30 000 to R60 000 per annum, while more senior roles can fetch higher salaries, often ranging from R80 000 to R150 000 per annum or more. However, these are general estimates, and actual salaries may be higher or lower, depending on individual circumstances.

Common skills required for travel and tourism positions in Gauteng include excellent communication and interpersonal skills, both written and verbal; a strong understanding of the local culture and customs; the ability to work well under pressure; and proficiency in multiple languages. Additionally, knowledge of online booking systems, hotel management software, or other relevant technology is often beneficial.

The travel and tourism industry in Gauteng is diverse, with various sectors employing professionals in this field. Financial services sector companies, for example, may employ travel agents or tour operators to assist clients with their travel plans. Technology industries, such as e-commerce companies, also require travel experts to help customers navigate the booking process online.

Career development opportunities are available within the travel and tourism industry in Gauteng. Typically, entry-level positions can progress to roles such as customer service managers, sales teams, or even start one’s own travel agency. Further education and training, such as a diploma in hospitality management or tourism studies, can also enhance career prospects.


This information provides general career guidance. Actual salaries and requirements vary by employer.

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