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Gauteng: Assistant Spa Manager posted by Craven Cottage CC

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Job Description

About the Role

Craven Cottage CC is seeking a highly experienced and skilled Assistant Spa Manager to join their team. As a key member of the spa management, you will be responsible for ensuring exceptional customer service, promoting marketing activities, and contributing to the overall success of the spa.

Key Responsibilities

  • Assist with recruitment and interview candidates
  • Communicate regularly and efficiently with the spa manager and team on all operational aspects
  • Participate in and promote marketing activities
  • Ensure compliance of all policies
  • Work with the Spa Trainer and Head of Front Desk to ensure proper internal trainings are provided
  • Closely monitor staff skills, to establish the list of training needs from internal and external trainer
  • Maintain a strict and permanent protocol of duties and responsibilities with all team members
  • Participate in report of (daily/ weekly / monthly/ yearly) sales performance
  • Monitor the staff rosters and performance in term of work quantity and quality
  • Support Spa Manager with controlling therapist target bonus
  • Monitor the customer’s feedback
  • Participate in organizing monthly employee meetings
  • Communicates clearly and directly employee’s performance expectations, productivity, and accountability
  • Supervise and assist in all bookings, guest welcoming and checkout, spa set up
  • Control payment collection and invoices paid
  • Reports, inventory, feedback, suggested changes are beneficial, accurate, and timely
  • Filing client consultation cards
  • Monitor revenue and suggest areas of improvement from Front Desk point of view
  • Work with Front Desk Manager to co-ordinate cancellations and waiting lists efficiently
  • Liaise any marketing ideas with Spa manager to improve bottom line
  • Maximize Spa Availability and Revenue
  • Arrange and Co-ordinate all events

Requirements

  • Grade 12
  • CIDESCO Beauty & Spa Management Diploma or similar
  • At least of 3 to 5 years’ experience as a Senior Spa Therapist or Assistant Spa Manager in a luxury hotel or a well-established Spa Brand
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Qualifications

CIDESCO Beauty & Spa Management Diploma

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Sport and Fitness Jobs in Gauteng

In the Gauteng region of South Africa, the sport and fitness industry is a dynamic and growing sector, driven by an increasing demand for wellness and recreation services. Typically, job seekers in this field can expect to find opportunities in various sectors, including healthcare, education, and leisure, which often require a strong understanding of human anatomy, physiology, and movement patterns. Generally, professionals working in sport and fitness roles play a vital role in promoting healthy lifestyles and enhancing the well-being of individuals.

In terms of compensation, salaries for sport and fitness professionals in Gauteng can vary widely depending on factors such as experience, company size, industry sector, and qualifications. Broadly speaking, salary ranges typically fall within the following ranges: R200 000 to R500 000 per annum for entry-level positions, with increasing ranges for more senior roles, such as exercise science or sports management positions. However, it’s essential to note that actual salaries may vary significantly depending on individual circumstances.

Common skills required for sport and fitness professionals in Gauteng include strong communication and interpersonal skills, the ability to design and implement effective exercise programs, and a solid understanding of human anatomy and physiology. Other essential skills often include business acumen, leadership abilities, and technical expertise in areas such as strength and conditioning or sports nutrition. Typically, professionals working in this field must also possess excellent problem-solving and analytical skills.

In terms of industry sectors, sport and fitness roles are commonly found in the healthcare sector, educational institutions, and leisure facilities, such as gyms and recreation centers. Technology companies, including well-known multinationals like Google and Microsoft, often also employ professionals with expertise in exercise science or sports management to support their employee wellness programs.

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For those interested in pursuing a career in sport and fitness, there are various development opportunities available. Typically, entry-level positions can be obtained through vocational training or degree courses in exercise science or sports management, while more senior roles may require postgraduate qualifications or experience working in related fields. Generally, professionals working in this field must also stay up-to-date with industry developments and continuing education requirements to remain current in their practice.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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