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South Africa: Front of House

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Job Description

About the Role

We are seeking a highly motivated and experienced Front of House staff member to join our team in a remote wilderness area. As a live-in position, you will be immersed in nature and tasked with providing exceptional guest experiences. If you thrive in boutique hospitality settings and value personalized approaches, we encourage you to apply.

Key Responsibilities

  • Administrative skills, emails and invoices, quotations and payments
  • Perform the Reception functions related to all guests’ touch points, including interaction, hosting duties, and administrative tasks
  • Obtain all required reservation information before arrival, following up on arrival details on the day
  • Meet and greet Guests, perform the Guest arrival experience, including all amenities, welcome, and check-in
  • Perform the Guest departure experience, including payment of the account and obtaining keys where applicable, check-out, lunch packs, and farewell
  • Offer Guest information regarding all services, accommodation, and facilities

Requirements

  • Matric plus a formal qualification
  • Minimum of 1-2 years within a hospitality setting (lodge or hotel)
  • Fluent English communication skills, especially for engaging with international guests; additional languages are a plus
  • Valid driver’s license
  • Competency in office software
  • Strong sense of responsibility and flexibility with working hours
  • High attention to detail and initiative
  • Excellent interpersonal and communication skills
  • Adaptability and ability to remain composed under pressure
  • Professional appearance and demeanor
  • Openness to learning and upholding operational standards

Qualifications

  • Matric plus a formal qualification

Salary & Benefits

Salary: R10 000 per week, with meals and uniform provided. Work cycle is 3 weeks on 1 week off (20 days annual leave).

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in ZA

The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.

When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.

Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.

The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.

Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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