Menu Close

Cape Town: BPO Customer Service Team Leader posted by CallForce

Advertisement



Job Description

About the Role

At CallForce, we are partnering with TTEC to support the launch of our newest global location in Cape Town, South Africa. As a Service Delivery Team Lead, you will be part of creating and delivering amazing customer experiences while being a part of an award-winning employment experience and company culture.

Key Responsibilities

  • Coach associates to ensure achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects.
  • Bring your time management and organizational skills to manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team.
  • Motivate and develop your team with your open, honest manner and high level of integrity in providing feedback and acknowledging a job well done.

Requirements

  • Grade 12
  • Customer-focused mindset
  • Computer savvy

Qualifications

  • No formal education mentioned

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Professions Jobs in Western Cape

When it comes to careers in the Western Cape, South Africa, the field of Other Professions encompasses a diverse range of roles that cater to various industries and sectors. Generally, this field is characterized by strong job prospects, driven by the growing demand for skilled professionals in sectors such as technology, finance, and manufacturing. Typically, these roles require a combination of technical expertise, business acumen, and interpersonal skills.

View Job  Johannesburg: Business Development Manager - Food Hygiene - JHB

Typically, salaries for Other Professions roles in the Western Cape range from R500 000 to R1,5 million per annum, depending on factors such as experience, company size, and industry sector. Commonly, senior roles or those within larger companies tend to command higher salaries. However, it’s essential to note that these figures are only general guidelines and may vary widely based on individual circumstances.

Common skills required for Other Professions roles include strong analytical and problem-solving abilities, excellent communication and interpersonal skills, the ability to think strategically, and proficiency in industry-specific software or tools. Typically, professionals in this field also possess a degree in a relevant field such as business administration, engineering, or computer science. Additionally, many roles require experience working with data analytics, project management, or team leadership.

Other Professions roles are commonly found within various industries, including financial services, technology, manufacturing, and logistics. These sectors often require professionals to be adaptable, flexible, and able to think creatively. In terms of career development, there are numerous opportunities for advancement, from specialized roles to senior leadership positions or entrepreneurial ventures.

For those interested in pursuing a career in Other Professions, it’s essential to stay up-to-date with industry trends, develop strong skills, and build a network of professional contacts. Many professionals in this field also pursue ongoing education and training to stay ahead of the curve, whether through formal certifications or continuous learning initiatives. By focusing on personal development, staying adaptable, and being open to new opportunities, individuals can set themselves up for success in this exciting and rewarding field.

View Job  Johannesburg: Architect posted by Hire Resolve


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement




Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town, Western Cape


Job Seeker Tip

Keep your LinkedIn profile up-to-date and professional - many recruiters use it to find candidates.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Cape Town: Solar PV Construction Manager posted by Hire Resolve

Jobs in Cape Peninsula February 2, 2026
Hire Resolve Other Management

A leading vertically integrated engineering, procurement, and construction company operating across Africa, is currently seeking a skilled Solar PV...

View Job  Bloemfontein: HANDYMAN posted by rectitude recruit
View Job

Cape Town: Solar PV Construction Manager – JHB posted by Hire Resolve

Jobs in Cape Peninsula February 2, 2026
Hire Resolve Other Management

A leading vertically integrated engineering, procurement, and construction company operating across Africa, is currently seeking a skilled Solar PV...

View Job

Cape Town: Solar PV Construction Manager – CPT posted by Hire Resolve

Jobs in Cape Peninsula February 2, 2026
Hire Resolve Other Management

A leading vertically integrated engineering, procurement, and construction company operating across Africa, is currently seeking a skilled Solar PV...

View Job

Midrand: Plant Manager posted by Hire Resolve

Jobs in Gauteng February 2, 2026
Hire Resolve Other Management

A leading manufacturing company is seeking a skilled and people-focused Plant Manager to lead operations at one of their key…

View Job

Midrand: Plant Manager posted by Hire Resolve

Jobs in Gauteng February 2, 2026
Hire Resolve Other Management

A leading manufacturing company is seeking a skilled and people-focused Plant Manager to lead operations at one of their key…

View Job

Midrand: Plant Manager posted by Hire Resolve

Jobs in Gauteng February 2, 2026
Hire Resolve Other Management

A leading manufacturing company is seeking a skilled and people-focused Plant Manager to lead operations at one of their key…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Cape Peninsula, Jobs in Cape Town, Jobs in South Africa, Jobs in Western Cape

More Jobs in Your Area