East London: Finance Consultant – Insurance Industry (3-Month Contract)

About the Role

We are seeking a highly skilled Finance Consultant with experience in the insurance industry to join our team on a 3-month contract basis. As a key member of our client service team, you will be responsible for providing exceptional support to clients across multiple languages, ensuring their queries and concerns are addressed promptly and professionally.

Key Responsibilities

• Provide telephonic client service and support in English, Afrikaans, and Xhosa.
• Assist clients with insurance-related queries, applications, and policy information.
• Capture and update client information accurately on internal systems.
• Follow up on outstanding client requests and documentation.
• Prioritise daily tasks to maintain efficient workflow.
• Handle client concerns professionally in a fast-paced environment.
• Meet service and turnaround time targets.
• Liaise with internal departments to resolve client issues.
• Maintain accurate records and filing of client interactions.

Requirements

• Fluent in English, Afrikaans, and Xhosa to assist clients in their preferred language.
• Ability to travel to Lilyfontein (±20km from city centre; all tar roads).
• Comfortable working office hours: 08:00am – 16:00pm.

Qualifications

None specified

Salary & Benefits

Not mentioned