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Paarl: Sales Technician/Support Technician

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Job Description

About the Role

We are seeking an energetic and customer-focused Sales Technician to join a dynamic retail team for our client in Paarl. This position combines in-person retail sales with technical support responsibilities, requiring a unique blend of product knowledge, communication skills, and technical aptitude.

Key Responsibilities

  • Greet customers in-store, understand their needs, and provide knowledgeable product recommendations (computers, printers, accessories, etc.).
  • Demonstrate and explain product features and benefits.
  • Assist with device setup, troubleshooting, and basic technical support for customers.
  • Process sales transactions (cash, card, POS systems) accurately and efficiently.
  • Maintain stock displays, ensure shelves are tidy, and manage inventory levels.
  • Provide after-sales support, assist with returns, and resolve basic customer issues.
  • Stay updated on the latest technology trends and product offerings.

Requirements

  • Matric/Grade 12 certificate.
  • At least 1 year of in-person experience in a retail sales, customer service, or related environment.
  • Direct experience with IT products (such as computers, peripherals, or related technology) is essential.
  • Confident communicator with strong interpersonal and problem-solving skills.
  • Basic technical aptitude and willingness to learn about new tech products.

Qualifications

No qualifications mentioned in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Sales Jobs in Drakenstein

In the Drakenstein region of South Africa, the sales industry is a vital part of various sectors, offering numerous job opportunities for those with the right skills and attitude. Generally speaking, the job market trends in this field indicate a strong demand for skilled sales professionals who can effectively communicate with clients and drive revenue growth.

Typically, sales positions in Drakenstein offer competitive salary ranges, but it’s essential to note that these figures can vary widely depending on factors such as experience, company size, and industry sector. For example, entry-level sales roles may start at around R200 000 – R300 000 per annum, while senior sales positions can range from R500 000 – R1 million or more, depending on individual performance and the specific company requirements.

Common skills required for a successful sales career in Drakenstein include excellent communication and interpersonal skills, as well as the ability to build strong relationships with clients and stakeholders. Other essential skills include sales forecasting, product knowledge, negotiation, and adaptability. Additionally, many employers in this industry place a high value on digital literacy, including proficiency in CRM software, email marketing, and social media platforms.

Many industries commonly employ sales professionals in Drakenstein, including the technology industry, financial services sector, manufacturing sector, and more. These roles often involve promoting products or services to clients, managing sales pipelines, and achieving revenue targets.

For those looking to start a career in sales, there are numerous opportunities for growth and development. Typically, sales professionals can progress from entry-level positions to senior leadership roles, such as sales manager or account director, with experience and additional qualifications. Many employers also offer training programs and mentorship schemes to help employees develop their skills and advance their careers.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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