Job Description
About the Role
Dis-Chem Pharmacies in Mahikeng is seeking a Security Guard to join their team and provide a safe and secure environment for employees, customers, and assets. The ideal candidate will be vigilant, alert, and proactive in identifying suspicious activities and reporting them to management.
Key Responsibilities
- Be vigilant and alert of surroundings to identify suspicious activities and apprehend criminals or remove violators according to the legal authority invested in the industry and Dis-Chem standard operating procedures.
- Conduct random patrols of the premises on a regularly basis to ensure optimal visibility and reduce risks.
- Monitor and control access to the premises by documenting and regulating entrance into the site by vehicles or pedestrians access points to allow entry only to individuals with the correct authorization.
- Investigate and report signs of damage or unlawful entry as it occurs to management and act accordingly in the best interest of protecting Dis-Chem assets.
- Be clearly visible as far as reasonably possible as a deterrent to discourage criminal activities, prevent theft, damage, personal injury, and other dishonourable acts.
- Provide professional customer service relations for all Dis-Chem internal and external customers.
- Report any unusual or suspicious behaviour by staff, customer, or suppliers.
- Perform opening and closing procedures, being present observant and vigilant at the opening and closing of the site.
- Ensure that all doors and windows are locked at the end each day.
- Ensure that all water taps are turned off when applicable.
- Conduct continuous personnel frisking and searches on a daily basis.
- Do thorough and proper vehicle searches throughout the day.
- Report any suspicious incidents verbally to management in detail with the submission of a written detailed report as soon as conveniently possible.
- Contact policing and emergency authorities and make written or verbal reports to law enforcement officers when needed as legally required and in accordance with Dis-Chem procedures.
Requirements
- Grade 12 Matric or a Senior Certificate Grade C accreditation with PSIRA A general minimum exposure of at least 3 years in the retail industry, such as shopping malls and warehouses.
- At least 1 year specific previous experience in a similar role is advantageous.
Qualifications
- PSIRA registered.
- Grade C PSIRA accreditation.
- South African MIE, clear criminal and credit record.
- Drivers license and own reliable transport and PDP when deployed as a driver.
Salary & Benefits
- Market related salary
- Kaelo Provident fund (PSSPF)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Customer service / support Jobs in South Africa
In South Africa, the customer service and support industry is a significant sector, with many companies seeking to provide excellent service to their customers. Typically, this involves a range of roles that cater to diverse industries, from technology and finance to healthcare and retail.
Generally, salaries for customer service and support positions in South Africa vary widely depending on factors such as experience, company size, and industry sector. While it’s difficult to provide exact figures, broad ranges can be discussed. Typically, entry-level positions may start around R15 000 – R25 000 per annum, while more senior roles can range from R50 000 – R80 000 per annum or more. However, salaries can fluctuate based on individual performance and the specific requirements of each role.
Common skills for customer service and support roles in South Africa include excellent communication skills, both written and verbal; problem-solving abilities; a strong attention to detail; and a positive, patient demeanor. Additionally, many companies value candidates with experience in resolving conflicts or managing multiple tasks simultaneously. Technical skills such as proficiency in CRM software or helpdesk platforms can also be beneficial.
The financial services sector, technology industry, and manufacturing sector are among the most common industries that employ customer service and support roles. These sectors often require specific knowledge of products or services, but generally, a strong understanding of customer needs and expectations is paramount.
Career development opportunities for those in customer service and support roles can be diverse. Many companies offer training programs to enhance skills and promote career advancement. Senior roles may involve supervisory responsibilities, while some positions may lead to specialized roles such as account management or product expertise. Furthermore, with the rise of e-commerce and digital services, there is a growing demand for skilled customer service professionals who can effectively manage online interactions.
For job seekers looking to break into the field, focusing on developing strong communication skills and gaining relevant experience through internships or volunteer work can be beneficial. As the industry continues to evolve, staying adaptable and open to new technologies and approaches will be essential.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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