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Western Cape: Retail Store Assistants – De Drift, Velddrif (New Store) posted by Dis-Chem Pharmacies

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Job Description

About the Role

Dis-Chem Pharmacies is seeking a Retail Store Assistant to join our team at De Drift (New Store) in Velddrif. As a key member of our store team, you will play a vital role in ensuring the smooth operation of our retail store, providing excellent customer service and supporting the overall management of the store.

Key Responsibilities

  • Manage and report all customer compliments and complaints to management.
  • Establish a professional relationship with customers.
  • Ensure all customer stock queries are dealt with and resolved.
  • Maintain effective external communication with customers when they require feedback.
  • Assist customers with any enquiries and refer customers to the appropriate departments where applicable.
  • Adhere to the customer turnover per hour rate as per company benchmark.
  • Manage the shorts and overs at the point of sale, including the floats.
  • Manage refund and return transactions.
  • Ensure that back shopping and returned goods are handled correctly.
  • Verify and review deliveries and invoices for total accuracy.
  • Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system.
  • Manage and control high risk stock.
  • Prepare the run reconciliation on a daily basis.
  • Prepare, order, and receive branch change requirements to ensure cashiers have enough change to provide best customer service levels.
  • Maintain effective liaison between relevant parties.
  • Maintain effective document control including but not limited to float, petty cash, cash on hand.

Requirements

Basic computer skills (Word, Excel, and Outlook). SAP. Retail experience

Qualifications

Formal education/certifications (e.g., Grade 12 / Matric)

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Salary & Benefits

Market-related salary. Medical aid. Provident fund. Staff account

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Retail / wholesale Jobs in South Africa

The retail and wholesale sectors in South Africa are experiencing steady growth, driven by the increasing demand for goods and services from a diverse consumer base. Typically, these industries offer stable employment opportunities with competitive salaries. However, job security can vary depending on factors such as economic performance and industry trends.

When it comes to salary ranges, it’s essential to note that compensation packages can differ significantly based on experience, company size, and industry sector. Generally, retail professionals in South Africa can expect a salary range of R400 000 to R600 000 per annum, with top performers earning upwards of R800 000 or more. However, these figures are subject to variation, and actual salaries may be lower or higher depending on individual circumstances.

In the retail and wholesale sectors, common skills in demand include excellent communication skills, a strong attention to detail, and ability to work well under pressure. Retail professionals typically require basic math skills, a good understanding of customer service principles, and proficiency in using point-of-sale systems. Additionally, knowledge of inventory management, supply chain logistics, and data analysis are often essential for success in these roles.

The retail and wholesale industries commonly employ staff across various sectors, including financial services, technology, manufacturing, and e-commerce. In the financial services sector, retail professionals may work as customer service representatives or help desk assistants, while those in the technology industry might support sales teams or manage online store operations. In manufacturing and e-commerce, roles often involve inventory management, logistics coordination, and supply chain optimization.

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Career progression opportunities in the retail and wholesale sectors are generally good, with many companies providing training and development programs to enhance skills and advance career prospects. Typically, staff may start as entry-level sales assistants or customer service representatives and progress to more senior roles such as team leaders, operations managers, or specialist advisors. With experience and industry knowledge, professionals can also consider transitioning into management or leadership positions within the company or exploring opportunities in related fields like business development or supply chain management.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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