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Somerset West: Admin Coordinator – Automotive Industry

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Job Description

About the Role

The Admin Coordinator position in our Somerset West office plays a vital role in ensuring seamless day-to-day operations and exceptional customer experience for our clients. This is an excellent opportunity to join a dynamic team and contribute to the success of our automotive industry client base.

Key Responsibilities

  • Follow up and coordinate progress with the workshop and suppliers regarding parts ordered.
  • Manage and streamline ordering of parts
  • Liaise with accounting department
  • Client Communication & Service
  • Liaise with clients and provide regular updates on the progress of their vehicles.
  • Handle client enquiries, complaints, and vehicle-related matters professionally and efficiently.
  • Claims & Reporting
  • Manage claims processes for both private and insurance cases.
  • Assist with quoting procedures, including handling supplementary items in insurance packages.
  • Calculating and confirm claim costs.
  • Administration & Process Improvement
  • Monitor administration procedures and identify opportunities to improve efficiency and client service.
  • Suggest and implement systems to optimise workflow and customer experience.
  • Maintain accurate records and ensure strong administrative quality and follow-through.

Requirements

  • Matric
  • Fully bilingual (Afrikaans and English)
  • Strong administration and computer skills
  • Excellent organisational ability and attention to detail
  • Strong process management and process improvement capability
  • Confident reporting skills and the ability to communicate clearly with management
  • Good client relationship and customer service skills
  • Strong administrative writing skills

Qualifications

  • (No qualifications mentioned in original job description)

Salary & Benefits

  • (Salary information not provided in original job description)
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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Admin / clerical / secretarial Jobs in Cape Town Region

The admin, clerical, and secretarial roles in Cape Town region are typically found across various industries, with the financial services sector often being a common employer. Generally, these positions require administrative support to ensure efficient office operations, communication, and record-keeping. Typically, individuals in this field work in a fast-paced environment, providing essential support to teams and organisations.

In terms of compensation, salaries for admin, clerical, and secretarial roles vary widely depending on factors such as experience, company size, industry sector, and level of seniority. Broadly speaking, common salary ranges for these positions range from R30 000 to R60 000 per annum, although it’s essential to note that actual salaries can differ significantly based on individual circumstances. For example, experienced professionals in larger organisations or those working in high-demand industries may earn higher salaries.

Common skills required for admin, clerical, and secretarial roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, time management, and adaptability. Additionally, having experience with HR systems, accounts payable, and inventory management can be beneficial in some instances. Typically, individuals in this field are expected to be highly organised, efficient, and able to work well under pressure.

These roles are commonly found in a range of industries, including financial services, technology, manufacturing, and healthcare. In the finance sector, for instance, administrative professionals may support investment teams or manage accounts payable and receivable. In the technology industry, they may provide technical support or assist with project coordination. Manufacturing organisations often require admin staff to handle logistics, inventory management, and order processing.

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Career development opportunities for individuals in this field are generally good, with many graduates progressing into senior administrative roles or moving into related fields such as human resources, marketing, or business administration. With experience and additional training, admin professionals can advance to specialist positions, such as executive assistants, operations managers, or team leaders.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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