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Cape Town: SPA Reservationist (Back-up SPA Therapist) posted by MF Spa & Beauty Placements

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Job Description

About the Role

We are seeking a highly skilled and experienced Spa Reservationist (Back-up SPA Therapist) to join our team at MF Spa & Beauty Placements in Camps Bay, Atlantic Seaboard. As a key member of our front desk team, you will be responsible for managing guest communication, handling bookings, and providing exceptional customer service. If you are a motivated and experienced individual with a passion for the beauty industry, we encourage you to apply.

Key Responsibilities

  • Manage guest communication across multiple channels (phone, email, and in person)
  • Handle bookings, payments, and scheduling adjustments accurately
  • Provide exceptional customer service to ensure a positive experience for our guests
  • Perform reception duties of a luxury SPA, including checking-in guests and handling queries
  • Assist with spa therapy services, including preparing treatment rooms and equipment
  • Maintain a clean and organized workspace, adhering to health and safety standards

Requirements

  • South African citizen
  • Certified / Diploma in Beauty Specialist / Health & Skin Care / Beauty Therapy / Somatology / Cosmetology
  • SAAHSP / ITEC / CIDESCO / CIBTAC accredited qualification
  • Computer confident – making bookings, responding to emails and doing general admin
  • MS Office Proficient
  • Confident using SPA Software systems for bookings, cash-up, reporting, etc (ESP / Headstart / SilverSpa or similar)
  • Professional telephone etiquette – clear, confident, speaking
  • Excellent guest communication and command of English
  • Beautifully groomed and highly presentable

Qualifications

  • None mentioned

Salary & Benefits

  • R12,000 Basic Salary per month
  • 10% Treatment Commission (any services performed by you)
  • 10% Retail Commission (any products sold by you during your treatment)
  • Group Performance Incentive (targeted)
  • Employee Benefits & Funds
  • Staff Transport available (from Cape Town CBD)

Note: I have skipped the qualifications section as it was not mentioned in the original job description. If the employer had specified any additional qualifications, they would be included here.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

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Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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