Job Description
About the Role
We are seeking a highly skilled Receptionist to join our team in Bronkhorstspruit, Pretoria. As the first point of contact for patients and visitors, you will be responsible for providing exceptional customer service while managing the day-to-day operations of our front desk.
Key Responsibilities
- Greet visitors and verify patient identification and insurance information
- Update each visit in our system
- Manage, schedule, and confirm appointments as discussed
- Answer and route phone calls
- Handle incoming/outgoing mail and maintain office inventory using Microsoft Office
- Collect co-pays and outstanding balances, process payments, and assist with insurance claim inquiries
- Maintain a tidy reception and lobby area and ensure that required forms are available to patients
Requirements
- Minimum of 2 years receptionist or front desk assistance experience within a medical environment
- Ability to manage patient flow, prioritize tasks, and work under pressure
- Professional verbal and written skills for patient interaction and answering inquiries
- Proficiency in computers, and multi-line phone systems
Qualifications
- National Senior Certificate
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Kungwini
In Kungwini, South Africa, the demand for administrative professionals is steady, with a general shortage of skilled clerical staff across various industries. Typically, organisations in this region are looking to hire candidates who possess excellent organisational skills, attention to detail, and the ability to work effectively in a team environment.
Generally, salaries for adminstrative roles vary widely depending on factors such as level of experience, company size, and industry sector. While it’s difficult to provide an exact range without specific information, broad salary expectations can be estimated as follows: typically, entry-level positions fall within the R30 000 – R50 000 per annum bracket, while more experienced professionals can expect to earn between R60 000 – R100 000 per annum. However, please note that these figures are only rough estimates and actual salaries may differ significantly depending on individual circumstances.
Common skills required for administrative roles include proficiency in Microsoft Office software, excellent communication and interpersonal skills, ability to prioritise tasks effectively, attention to detail, and basic knowledge of accounting principles. Other useful skills include experience with database management, social media platforms, and digital content management systems.
Administrative professionals can be found across a range of industries, including financial services sector, technology industry, manufacturing sector, and more. The financial services sector is often a common employer of administrative staff, particularly in roles such as accounts payable, accounts receivable, and customer service.
In terms of career development, administrative professionals can expect to progress through various levels of experience, from junior administrative assistant to senior administrator or team leader. Opportunities for advancement may include taking on additional responsibilities, pursuing further education or training, or transitioning into related roles within an organisation.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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