Job Description
Description:
Role purpose:
The purpose of the role is to ensure that through user research, information architecture and UX design, Vodacom delivers an exceptional User Experience for customers through the Website and Mobile Application Channels. This role requires solid experience with user interface design, usability, user experience, web development technologies, and interfacing these technologies with front end user interface system.
Key accountabilities and decision ownership:
User experience design
Mobile development technologies
User testing and research
Channel strategy
E-commerce
Core competencies, knowledge and experience:
Minimum of 4 years industry experience essential in the following:
User-centered design, interaction design, information architecture, or similar.
Incorporate market analysis, customer feedback, site metrics, and usability findings into designs.
User Research Techniques and disciplines such as usability testing and contextual inquiries.
Wireframes and Prototyping of user interfaces
Knowledge of technologies such as HTML, DHTML, CSS, JavaScript, and mobile app operating systems would be advantageous.
Excellent communication, presentation, and interpersonal skills.
Experience working in a collaborative team and working directly with developers for implementation of designs.
Must have technical / professional qualifications:
3 year Degree/Diploma in one or more of these disciplines : Interaction Design, Graphic Design, Industrial Design, Information Systems / Informatics, Human Computer Interaction or other related fields
Certified Usability Analyst (CUA) or similar certification would be desirable, but not required.
Masters in Psychology, Social Sciences advantageous
Key performance indicators:
Exceptional user experience, measured through usability scores and customer feedback
Conversion rates on key journeys designed (E-commerce and Self-Service)
Number of innovations designed resulting from user research and testing
Interfacing technologies with front end user interface system
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Telecommunication Jobs in Gauteng
In the Gauteng province of South Africa, the telecommunication industry is a significant sector with a growing demand for skilled professionals. Typically, jobs in this field require a strong foundation in technology and communication principles. The general job market trend is towards increased adoption of digital technologies, driving innovation and growth in various industries.
Generally, salaries for telecommunication roles can vary widely depending on factors such as experience, company size, and industry sector. While it’s common to see salary ranges between R400 000 to R1 million per annum for senior positions, junior roles may fall within a range of R250 000 to R500 000 per annum. However, these are broad estimates, and actual salaries can fluctuate based on individual circumstances.
Common skills required for telecommunication roles in Gauteng typically include proficiency in programming languages such as Java or Python, experience with network protocols and architecture, knowledge of cloud computing platforms, and strong analytical and problem-solving skills. Many employers also value candidates with certifications from reputable bodies like the International Telecommunication Union (ITU) or the Institute of Electrical and Electronics Engineers (IEEE).
The telecommunication industry is a broad sector that encompasses various types of roles, including network engineers, telecommunications technicians, and IT project managers. Financial services sector, technology industry, manufacturing sector, and government departments often employ professionals in this field. In addition to working for well-established multinationals like Google or Microsoft, job seekers may also explore opportunities with local companies specializing in telecommunication equipment, services, or consulting.
For career development, many employers offer training programs, mentorship schemes, and professional certifications to help employees advance in their careers. Typically, senior roles require at least 5-10 years of experience, while junior positions often require recent graduates or individuals with relevant vocational training. Regularly updating skills through online courses, workshops, and industry events can also enhance job prospects in the telecommunication sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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