Job Description
About the Role
We are seeking a Junior Reservationist to join our team in Randburg, where you will assist the Reservations Manager with daily reservations duties and contribute to maximizing sales by providing accurate information to guests and agents in a professional and timely manner.
Key Responsibilities
- Assist the Reservations Manager with daily reservations duties
- Maximize sales by responding to guests/agents with accurate information in a professional and timeous manner
- Process bookings from initial contact, follow up, obtaining of guest details, and collection of monies due
- Book accommodation, transfers, flights, etc. for guests across our portfolio of properties
- Liaise and communicate with internal stakeholders effectively
- Maintain office procedures to ensure that all information is easily retrievable by all staff
Requirements
- Grade 12
- A formal hospitality qualification
- At least 2-3 years experience in a Reservations or other related lodge position at a 4 or 5-star lodge
- DMC experience will be an advantage
- Able to work in a small team environment
- Committed to service excellence
- Accuracy and attention to detail is crucial
- Able to work under pressure and can complete work quickly and accurately
- Thorough and methodical
- Friendly and outgoing
- Brings energy, passion, and a willingness to learn and contribute to the team
- Strong work ethic
- Able to absorb large amounts of information (properties are diverse)
- Excellent command of English both written and verbal
- Proficient in MS Word, Excel, and Outlook
- Fully computer literate and tech savvy
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in West Johannesburg
Admin, clerical, and secretarial positions are common in West Johannesburg, with a general trend indicating a stable job market for this field. These roles are often found in various industries, including financial services, technology, manufacturing, and more. In recent years, there has been an increase in demand for administrative professionals due to the growth of small businesses and entrepreneurship.
Typically, salaries for admin, clerical, and secretarial positions in West Johannesburg can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level roles can be expected to fall within the range of R30 000 – R50 000 per annum, while more senior or specialized positions may command salaries upwards of R70 000 – R100 000 per annum. However, these figures are only a rough guide, and actual salaries may differ significantly depending on individual circumstances.
Common skills required for admin, clerical, and secretarial roles include strong communication and interpersonal skills, attention to detail, organisational abilities, basic computer literacy (particularly in Microsoft Office), time management, and the ability to multitask. In some cases, experience with specific software applications or industry-specific knowledge may also be beneficial.
Admin, clerical, and secretarial positions are commonly found in industries such as financial services, technology, manufacturing, and healthcare. These roles often involve tasks such as data entry, record-keeping, correspondence, and general administrative support.
For career development, admin, clerical, and secretarial professionals can expect opportunities for advancement to management or supervisory roles within their current organisation. With experience and additional training, individuals may also consider transitioning into related fields such as human resources, accounting, or business administration. Additionally, many multinational corporations in West Johannesburg offer training and development programs to support the growth of their employees.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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