Job Description
A well-established tourism and hospitality business based in Pietermaritzburg is seeking a Reservations & Client Services Assistant to support the Reservations Manager with the coordination of guest bookings, client communication, and sales-related administration.
This role is ideal for someone with a background in tourism, hospitality, or travel reservations who enjoys working with clients and ensuring a seamless booking experience.
The position involves dealing with high-end clients and international guests, assisting with luxury travel and accommodation bookings, and ensuring a smooth reservation process from enquiry through to confirmation.
Key Responsibilities
- Assist the Reservations Manager with processing guest reservations and enquiries
- Communicate with clients regarding availability, rates, quotations, and booking confirmations
- Maintain and update reservation systems and booking records
Liaise with internal teams to ensure smooth coordination of guest bookings - Assist with sales administration and client relationship management
Provide support with marketing-related activities and client communication where required - Ensure a high level of customer service and professional communication with clients at all times
Minimum Requirements
- Previous experience in reservations, travel, tourism, or hospitality
- Strong administrative and organisational skills
- Excellent communication and client service skills
- Ability to work in a fast-paced environment and manage multiple enquiries
- Proficiency in Microsoft Office
- Experience with reservation systems or booking platforms would be advantageous
Personal Attributes
- Professional, and client-focused
- Strong attention to detail
- Positive and proactive approach
- Ability to work both independently and as part of a team
Suitable applications to be emailed to .za
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Travel/Tourism Jobs in Kwazulu-Natal
The travel and tourism industry in Kwazulu-Natal is a dynamic sector that offers a range of job opportunities for individuals passionate about hospitality, adventure, and cultural exchange. Typically, this field encompasses various roles such as tour guides, hotel management, event coordination, and travel agency operations. Generally, the demand for skilled professionals in this sector remains strong, driven by the growth of domestic and international tourism in South Africa.
When it comes to salary expectations, it’s essential to note that salaries can vary widely depending on factors like experience, company size, industry sector, and specific job requirements. Broadly speaking, common salary ranges for travel and tourism roles in Kwazulu-Natal can range from R200 000 to R500 000 per annum, with some senior or specialized positions potentially exceeding this range. However, it’s crucial to research specific salaries based on your individual circumstances and qualifications.
Common skills required for careers in the travel and tourism industry include excellent communication and interpersonal skills, ability to work under pressure, basic knowledge of local culture and customs, proficiency in multiple languages (especially Afrikaans and isiZulu), strong organizational and time management skills, and a valid driver’s license. Other essential skills may include experience with customer relationship management software, understanding of financial management principles, and familiarity with health and safety protocols.
The travel and tourism industry is diverse, and common sectors that employ these roles include the hospitality sector (hotels, restaurants, and game lodges), adventure tourism (safaris, hiking, and water sports), event management, travel agencies, and cultural institutions. Other industries, such as financial services and technology, also occasionally hire staff with relevant skills in this field.
For those looking to launch or advance their careers in the travel and tourism industry, there are numerous opportunities for development and growth. Typically, career progression involves moving from entry-level roles to senior positions within a company, specializing in areas like event management, marketing, or human resources. Many companies also invest in employee training and development programs, such as hospitality certifications or language courses, to support the growth of their staff.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Set up job alerts on major job boards to be notified of new opportunities quickly.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Pretoria: Pretoria East: JUNIOR LEGAL COST CONSULTANT posted by Cora O’Neil Recruitment Agency
Hazelwood, Pretoria East: JUNIOR LEGAL COST CONSULTANT Minimum Requirements: -Presentable and professional -LLB Degree completed and admitted as an Attorney…
View JobPretoria: Nieuw Muckleneuk, Pretoria: CONVEYANCING ATTORNEY posted by Cora O’Neil Recruitment Agency
Nieuw Muckleneuk, Pretoria: CONVEYANCING ATTORNEY Minimum Requirements: -Presentable, proactive, well-organised and professional -Fully bilingual with good business English proficiency (verbal…
View JobGauteng: Shift Miller – Wheat posted by SKILLS CONNECTOR
Duties and responsibilities: Operational Tasks Roller Mills:Ensure break releases on Wheat Mills are carried out on a weekly basis as…
View JobWestern Cape: Field Technician – Electrical posted by Fouche & Co Recruitment
Our client is at the forefront of industrial innovation and is dedicated to revolutionizing the landscape of battery solutions. As…
View JobDurban: Production & After Sales Foreman (Electrical) posted by Fouche & Co Recruitment
Our client provides electrical services and solutions within the industrial sector including electrical contracting and energy solutions.The ideal candidate...
View JobKwazulu-Natal: Senior Demand and Supply Planner posted by Mayfly Agri
Minimum requirements for the role:Must have a Bachelor's Degree in Logistics, Supply Chain Management, Industrial Engineering, or a related fieldMinimum…
View Job
Browse Employers
Job Alerts