Johannesburg: Intermediate Business Analyst posted by Hire Resolve

April 14, 2026 Jobs in Central Johannesburg

Hire Resolve

Gauteng

Other IT/Computer

Job Description

A digital transformation consultancy that helps businesses digitize their operations using a proprietary real-time data collaboration platform is seeking a driven Intermediate Business Analyst (remote) to join their Managed Services team. This role is ideal for a professional with at least 3 years of experience who thrives in a fast-paced environment focused on software enhancement, client support, and continuous improvement.

Responsibilities:

Analysis & Scoping: Investigate system functionality and perform gap analyses on support requests to determine necessary enhancements.
Documentation: Write detailed use cases and test cases to support regression testing and ensure quality delivery.
Support & Issue Management: Act as the first line of support for client queries, user management, and minor change requests, managing issues through to resolution.
Stakeholder Communication: Maintain clear, professional communication with internal teams and external clients to manage expectations and report on SLAs.
Project Delivery: Collaborate with technical teams to ensure timely delivery of minor enhancements and support fixes.
Training: Facilitate user onboarding and training activities as required.

Minimum Requirements:

Experience: Minimum of 3 years in a Business Analyst role.
Software Lifecycle: Proven track record in supporting and enhancing existing software features.
Environment: Experience in a support or help desk environment is highly advantageous.
Documentation: Skilled in producing clear documentation for both technical and business stakeholders.
Tools: Exposure to DevOps tools and UI/UX concepts is a plus.
Logistics: Ability to travel occasionally if required.

Benefits:

Competitive salary based on experience (salary can potentially be more based on experience/skills)

IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to .za

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How to Apply

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About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.

Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

View Job Johannesburg: Advanced Level 2 Engineer posted by Magnus Consulting Solutions Pty Ltd

Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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