Job Description
About the Role
Kendrick Recruitment is seeking a highly organized and detail-driven Reservationist to join their Central Reservations Office team at a Luxury Country House in Hazyview. The ideal candidate will be confident in managing online bookings, rate management, and channel control, with a passion for delivering exceptional guest experiences.
Key Responsibilities
- Managing online bookings across platforms including Apply Below, Expedia, Agoda, Travel Ground, AfriStay, Wetu and more
- Biannual content reviews of all online channels
- Monitoring occupancy and adjusting specials accordingly
- Processing payments and handling 7 day pre arrival procedures
- Maintaining excellent relationships with online agents and tour operators
- Assisting with reporting, weekly planners and reservation administration
- Supporting the Reservations Manager and Assistant Reservations Manager
Requirements
- Minimum 3 years Reservationist experience within a Hotel or Lodge environment
- Strong knowledge of online booking channels and channel management
- Experience with rate loading, rate parity and specials
- Confident handling extranet communication and financial queries
- Experience working with SiteMinder and Apply Below
- Understanding of OXI interface and booking integrations
Qualifications
- Formal education/certifications (if applicable)
Salary & Benefits
R6,500 – R8,500 (Live out)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Mbombela
Mbombela, being a major city in Mpumalanga Province, South Africa, boasts a thriving administrative and clerical sector. This field is often driven by the demand for efficient office management, customer service, and data processing within various industries. Typically, this type of role requires attention to detail, strong communication skills, and ability to multitask.
When it comes to salary expectations, very broad ranges can be discussed. Generally, admin clerical roles in Mbombela fall within a salary range of R200 000 to R400 000 per annum, depending on factors such as the individual’s level of experience, company size, and industry sector. These figures are subject to variation and may not reflect the actual salaries for specific job openings.
Typically, common skills required for admin clerical roles include proficiency in Microsoft Office Suite, experience with database management systems, strong communication and interpersonal skills, attention to detail, organisational abilities, and basic knowledge of accounting principles. Often, employers look for candidates who are proficient in at least two languages (English and Afrikaans being the most widely spoken).
This field is commonly found in various industries such as financial services sector, technology industry, manufacturing sector, and public administration. The demand for skilled administrative staff is high in these sectors, driven by the need for efficient service delivery.
Career development opportunities are available in this field, often through training and certification programs offered by employers or external institutions. Typically, experienced admin clerical staff can move into senior administrative roles, such as team leaders or departmental managers, with a salary range of R400 000 to R600 000 per annum. Others may opt for further education and training in related fields, such as business administration or human resources management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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