Job Description
About the Role
We are seeking an experienced Property Administration Supervisor to join our team in East London. The successful candidate will be responsible for overseeing and streamlining billing processes, ensuring month-end closing of the billing group functions, and maintaining quality assurance for all processes.
Key Responsibilities
- Oversee and streamline billing processes.
- Ensure Month-end closing of the billing group functions.
- Maintain and implement quality assurance for all processes.
- Respond and mitigate billing escalations.
- Upload tenant charges into MDA and reconcile to the accounting system.
- Assist with ensuring invoices are delivered to customers accurately and in a timely manner.
- Ensure invoices are uploaded to third party bill systems on time and accurately.
- Observe and adhere to established processes, procedures, policies, and guidelines.
- Team building and training.
- Assist with AR related special projects as necessary.
- Weekly and monthly ledger reconciliations, aging review and reporting to direct supervisor.
- Review monthly delinquency notifications to operations team.
- Confirm and reconcile customer disputes as they pertain to payment of outstanding balances due.
- Provide excellent & considerate customer service to external and internal customers.
- Meet defined department goals and collection metrics.
- Provide weekly/monthly detailed collection status to management.
- Property administration for own portfolio:
- Leasing administration, billing and receipts/refunds
- Tenant collections
- Tenant relations
- Accounts payable/receivable (debtors and creditors) and cash book reconciliations
Requirements
- Grade 12
- Relevant diploma in property management field advantageous
- 2-3 years in a similar role
- Property industry and utilities experience essential
- Minimum junior level management experience
- Intermediate Excel skills
- Experience in customer service
Qualifications
- SAGE/MDA experience advantageous (if applicable)
Salary & Benefits
- Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Property Administrator Jobs in Eastern Cape
In the Eastern Cape region of South Africa, the property administration industry is a common sector that employs individuals with various skill sets. Typically, this field is associated with supporting the day-to-day operations of property-related tasks, such as rent collection, lease administration, and property maintenance. Generally, the job market trends in this area indicate a steady demand for skilled professionals to manage the administrative aspects of properties.
The salary range for property administrators in the Eastern Cape can vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, salaries typically fall within the R300 000 to R600 000 per annum range, with more senior roles or those in larger companies often commanding higher salaries. However, it is essential to note that actual salaries may differ significantly from this range, and individual circumstances can impact compensation.
Common skills required for property administrators include administrative experience, proficiency in Microsoft Office software, strong communication and interpersonal skills, attention to detail, organisational abilities, and the capacity to work independently. Typically, a degree or diploma in business administration or related fields is also beneficial for this role. Often, companies also value candidates with experience in property management or real estate.
The property administration sector can be found in various industries, including financial services, technology industry, manufacturing sector, and commercial property development. In general, these sectors require skilled administrators to manage their properties effectively and efficiently. The demand for property administrators is often driven by the need for organisations to maintain their physical assets and ensure compliance with regulatory requirements.
Career progression for property administrators can be influenced by factors such as experience, industry connections, and continuous professional development. Typically, individuals in this role can expect opportunities for career advancement into senior administrative positions or specialising in specific areas of property management. Generally, career development is often tied to the acquisition of additional skills, certifications, or higher qualifications that enhance their value to employers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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