Job Description
About the Role
Join an industry leader in safari and travel, where passion and dedication drive exceptional guest experiences and a strong commitment to sustainability. This is your chance to work with one of the best companies and make a meaningful impact on communities and the environment. As a Retail Travel Specialist at Wild Dreams Hospitality, you will be part of a team where every role matters and contribute to shaping a brighter future in this remarkable field.
Key Responsibilities
- Provide strong service delivery to agents and guests
- Operate inbound tour bookings using Tourplan or similar systems
- Analyze data for decision-making to drive business growth
- Collaborate with internal teams to deliver exceptional guest experiences
- Develop and implement creative solutions to meet client needs
Requirements
- 3-5+ years of experience in inbound tour operating
- Proficiency in Tourplan or similar booking systems
- Extensive knowledge of South, Southern, or East Africa’s geography, logistics, and products
- Familiarity with travel industry channels
- Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and WETU
- Strong analytical and problem-solving skills
Qualifications
- Formal education/certifications not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Travel/Tourism Jobs in Gauteng
The travel and tourism industry in Gauteng, South Africa is a dynamic field with a wide range of job opportunities. Typically, the demand for skilled professionals in this sector is high, driven by the growing tourism industry in the country. Generally, travel and tourism positions in Gauteng often involve working with international visitors, locals, or within the community to provide excellent customer service.
When it comes to salaries, very broad ranges can be provided, but actual figures may vary greatly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions in this field may fall within a salary range of R30 000 to R60 000 per annum, while more senior roles can fetch higher salaries, often ranging from R80 000 to R150 000 per annum or more. However, these are general estimates, and actual salaries may be higher or lower, depending on individual circumstances.
Common skills required for travel and tourism positions in Gauteng include excellent communication and interpersonal skills, both written and verbal; a strong understanding of the local culture and customs; the ability to work well under pressure; and proficiency in multiple languages. Additionally, knowledge of online booking systems, hotel management software, or other relevant technology is often beneficial.
The travel and tourism industry in Gauteng is diverse, with various sectors employing professionals in this field. Financial services sector companies, for example, may employ travel agents or tour operators to assist clients with their travel plans. Technology industries, such as e-commerce companies, also require travel experts to help customers navigate the booking process online.
Career development opportunities are available within the travel and tourism industry in Gauteng. Typically, entry-level positions can progress to roles such as customer service managers, sales teams, or even start one’s own travel agency. Further education and training, such as a diploma in hospitality management or tourism studies, can also enhance career prospects.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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